Full-Time

Student Support Specialist

William Allen High School

Communities In Schools of Eastern Pennsylvania

Communities In Schools of Eastern Pennsylvania

11-50 employees

In-school supports to prevent dropout

Compensation Overview

$42k - $46k/yr

Allentown, PA, USA

In Person

Less than 10% travel is expected, primarily local during the business day; occasional out-of-area or overnight travel may be required.

Bachelor's

Category
Social & Community Services (1)
Required Skills
Microsoft Office

Get referred to Communities In Schools of Eastern Pennsylvania

See people who can refer or advise you

Requirements
  • A minimum of 1-3 years of relevant experience within public education or a community-based organization is required.
  • A bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology, or a related field is required.
  • Experience in case management and youth counseling is required.
  • The candidate must be able to work effectively with representatives from public and private service organizations, public education, neighborhood organizations, parent groups, and local government.
  • Experience providing on-site coordination of service providers, volunteers, parents, students, and school staff is required.
  • Knowledge of the local human service network and effective teen behavior modification interventions is required.
  • The candidate must be able to manage details and work independently.
  • The candidate must be proficient in standard computer programs, including Microsoft or other applications.
  • The candidate must be able to work effectively in a changing work environment.
  • The candidate must be able to work effectively with diverse populations, including students, faculty, administration, and community groups.
  • The position requires the ability to sit, work on a computer, think clearly, and communicate effectively, with occasional lifting or moving of 15-25 pounds.
  • The candidate must be able to work the schedule required by programmatic needs, events, and activities.
Responsibilities
  • Perform individual and group case management, assessment, linkage to service providers, home visitations, and follow-up to improve student attendance, increase academic performance, and decrease behavioral incidents.
  • Document daily interactions with students, community providers, and families in CISDM.
  • Assist with supervising students in teacher-planned activities and classroom management when requested.
  • Provide the school-based team with continuous feedback regarding student progress, behavior, incidents, and overall well-being.
  • Maintain and assist students in adhering to the disciplinary code at the designated school site.
  • Record all professional contacts with students and their families in CISDM.
  • Confer regularly with the school-based team regarding student academic, attendance, and behavioral progress and needs.
  • Provide transitional support to students entering or leaving the program and work with guidance departments at sending schools within the school district.
  • Encourage parental involvement in project activities, create written event notifications, and follow up when appropriate.
  • Collaborate with school officials regarding services provided to students and their families.
  • Participate in scheduled supervision and team meetings.
  • Intervene in crises and threat assessments involving students and families and provide requested communications to the school district during and after events.
  • Provide individual and group counseling and case management for identified students.
  • Represent and advance the organization's mission, goals, and programs as an ambassador.
  • Recommend solutions and improvements, deliver on schedules and plans, comply with agency policies and procedures, and promote agency values and culture.
  • Provide off-hours support when needed.
  • Perform other duties assigned by the supervisor or Program Manager.
Desired Qualifications
  • Bilingual Spanish ability is preferred.
Communities In Schools of Eastern Pennsylvania

Communities In Schools of Eastern Pennsylvania

View

What does CIS of Eastern PA do? It surrounds students with a community of support inside public schools to prevent dropout and help them graduate. How does it work? Trained staff are placed in schools to work with teachers, counselors, and principals to coordinate a network of supports—school-wide, group, and individualized. Services include counseling, mentoring, tutoring, support for alternative education, after-school programs, career and college readiness, dropout reengagement, and referrals to community resources. How is it different from competitors? It integrates directly within schools through case-managed supports and a broad set of services across multiple counties, anchored in caring relationships and community partnerships to help at-risk students stay in school. What is its goal? To end the dropout epidemic and ensure every student graduates by improving attendance, reducing suspensions, and boosting academic outcomes.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Allentown, Pennsylvania

Founded

1983

Get referred to Communities In Schools of Eastern Pennsylvania

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • PCCD awarded $500,000 in April 2026 for services to 5,800 students yearly.
  • February 2025 expansion added six schools across Delaware and Chester counties.
  • January 2026 promotions and 2026 Champions for Education signal operational momentum and donor depth.

What critics are saying

  • Federal and state grants fund growth; 2026 loss would force school exits quickly.
  • Expansion into six new schools in 2025 strains staffing, training, and service consistency.
  • If district partnerships weaken, the model loses placements and Eastern Pennsylvania footprint collapses.

What makes Communities In Schools of Eastern Pennsylvania unique

  • Embedded site coordinators inside schools across six counties, including Monroe and Chester.
  • Local advisory boards and long-tenured partners like PPL deepen county-specific fundraising and legitimacy.
  • School-based prevention and integrated supports position CIS Eastern PA as infrastructure, not tutoring.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Paid Vacation

Paid Holidays

401(k) Company Match

Company News

PRLog
Jun 7th, 2023
Communities In Schools Of Eastern Pennsylvania Names 2023 Lifetime Champion Of Education Award Recipients

Dr. John Robert Lovett and wife Sandy, long-time supporters of CIS Eastern PA, will be honored with the achievement at the organization's October 40th anniversary celebration.By: Communities In Schools of Eastern PADr John Robert and Sandy LovettContactTina Hasselbusch***@socialtmarketing.comPhoto:https://www.prlog.org/ 12968310/1 Tina HasselbuschEnd-- Communities in Schools of Eastern PA (CISEasternPA)will honor Dr. John Robert (Bob) Lovett and his wife Sandy Lovett with the 2023 Lifetime Champion of Education Award on Thursday, October 26, 2023, at the Building Bright Futures 40th Anniversary Celebration. This award recognizes individuals for excellence in education services as well as support and collaboration with the organization.The Lovetts firmly believe in the importance and value of education and opportunities to succeed in school for children in Allentown. Their total donation to CISEasternPA over 21 years is approaching $400,000. Their continued commitment has been instrumental in keeping countless students in school and on track for graduation

PRLog
Feb 1st, 2023
Communities In Schools Of Eastern Pennsylvania Launches 40Th Anniversary Celebration

For the local affiliate, 2023 will be the year of Building Bright Futures' 40th Anniversary Campaign.By: Communities In Schools of Eastern PACoChairs Bill & Denise Spence Kathleen & JB ReillyContactTina Hasselbusch***@socialtmarketing.comPhoto:https://www.prlog.org/ 12949437/1 Tina HasselbuschEnd-- 2023 marks Communities in Schools of Eastern Pennsylvania's (CISEasternPA)40th year of providing support to the most at-risk elementary through high school students in Lehigh, Northampton, and Berks Counties. The Building Brighter Futures 40th Anniversary Campaign seeks to sustain and expand its current programs, deepen relationships in the high-need school districts it serves, and cultivate new relationships with additional school districts in need.The celebration kicked off on Thursday, January 26, at Penn State Lehigh Valley, where over 130 guests of CISEasternPA helped launch the campaign."Over the past few years, new challenges for our students have emerged. Our 40th Anniversary is an opportunity to take a fresh look at the needs of our communities, and both deepen and strengthen our commitment to the students who need us most," stated Tim Mulligan, president and CEO of CISEasternPA. "Our campaign goal is to raise $750,000 this year, and I'm pleased to report the organization has already surpassed the half-million dollar threshold."Kathleen & J.B. Reilly (City Center Allentown) and Bill & Denise Spence (PPL) serve as co-chairs of the Building Bright Futures campaign. Ellen Millard-Kern, vice president for community engagement at Lehigh Valley Public Media and a CISEasternPA board member, has taken on the role of the 40th-anniversary committee chair