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Bassett Healthcare

Medical Assistant 1 - Urology

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-time$18.02 - $27.03 /hr

About the Job

Requirements

  • A minimum of 2 years of relevant work experience is required.
  • A high school diploma or GED is preferred.
  • Customer service experience is preferred.
  • Certification as a Medical Assistant or Certified Nursing Assistant is preferred.
  • BLS certification is required within 6 months of the hire date.
  • The role requires exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
  • The role requires occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching, stooping, and fit testing.
  • The role requires frequent typing and clerical work, dexterity, grasping, hearing, repetitive motion, seeing and using monitors or computers, standing, talking, visual acuity including color and depth perception, and walking.
  • The role involves occasional exposure to bodily fluids or bloodborne hazards, burns, chemicals, electrical hazards, explosives, and mechanical hazards.
  • The role involves occasional noise, vibration, wet or humid conditions, dust, fumes, gases, mists, and odors.
  • The role may require occasional travel from time to time, but not on a regular basis.
  • The employee is required to complete 6 continuing education credits per year.

Responsibilities

  • Greet every patient in person or by telephone in a courteous and friendly manner, using a welcoming and positive tone, words, and actions.
  • Own the entire patient experience, including rooming patients, collecting vital signs, preparing complete and accurate telephone messages and charts, processing medication refills, and abstracting external records.
  • Escalate emergent situations or expressed patient problems directly to a registered nurse, supervising nurse, or practitioner for assistance.
  • Enter charges for supplies and clinical testing.
  • Route forms, such as disability or workers' compensation paperwork, to the appropriate department as applicable.
  • Distribute the after-visit summary according to the patient's communication preference.
  • Perform point-of-care testing as appropriate to the specialty area.
  • Run controls on point-of-care testing equipment and ensure logbooks are updated appropriately.
  • Perform clinical testing according to departmental protocol.
  • Clean and stock examination rooms daily or as needed.
  • Check medications and supplies for expired items according to clinical-area standards.
  • Monitor supply levels to improve inventory control.
  • Meet yearly competency requirements established by departmental leadership.
  • Float to other locations or departments as requested.
  • Open or close the clinic according to departmental guidelines.
  • Participate in monthly or quarterly environmental rounds by following clinical-area standards as assigned.
  • Attend required in-services as requested by the supervisor.
  • Identify or demonstrate areas for professional growth, such as computer training, refresher training, employee assistance program resources, or Epic super-user work.
  • Attend staff meetings and review the minutes of any missed meetings.
  • Maintain thorough knowledge and understanding of Bassett policies, procedures, and regulatory compliance requirements.
  • Take a lead in service recovery and act as a service liaison in the moment.
  • Train incoming staff or provide orientation to new employees as requested by supervisors.
  • Ensure orders have been pended in the electronic medication record when necessary.
  • Establish and maintain departmental records.
  • Perform audits using Tracers with AMP as assigned by leadership.
  • Lead clinical-supply inventory checks and ordering as applicable.
  • Serve as a clinical competency validator as applicable.
  • Conduct annual in-services as requested by the supervisor.
  • Serve on an organizational or unit-based committee.
  • Perform similar or related duties as requested or directed.

About the Company

Company size
Not listed
Company stage
Grant
Total funding
$82M
Headquarters
Town of Otsego, New York
Founded
1922

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