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Kaizen Automotive Group

Multi-brand automotive retailer and service provider

Automotive Sales Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeStrathmore, AB, CanadaCA$50k - CA$120k /yrIn-person

About the Job

Requirements

  • Experience in a commission-based or target-driven role, such as automotive sales or retail sales, or customer service experience.
  • Ability to learn and present technical product information.
  • Familiarity with customer relationship management tools, lead management, or digital selling platforms.
  • A valid driver's license and a clean driving record.
  • Availability for evenings, weekends, and some holidays.

Responsibilities

  • Greet and assist customers in the showroom, online, and by phone in a professional and engaging manner.
  • Conduct needs assessments to match customers with an appropriate car, truck, or sport utility vehicle.
  • Present and demonstrate vehicle features, including technology, safety, financing options, and trim levels.
  • Facilitate the full automotive sales cycle, including test drives, pricing discussions, and closing.
  • Build and maintain customer relationships to generate repeat and referral business.
  • Maintain up-to-date knowledge of original equipment manufacturer products, incentives, and competitor vehicles.
  • Use customer relationship management systems to track leads, follow-ups, and sales activities.
  • Collaborate with Finance and Insurance Managers to support financing, leasing, and protection products.
  • Assist with vehicle deliveries and ensure a seamless, positive customer handoff.
  • Support dealership marketing initiatives, promotions, and showroom merchandising.
  • Participate in ongoing training on automotive sales techniques, digital retailing, and product knowledge.
  • Maintain compliance with dealership processes and applicable regulations.

About the Company

Kaizen Automotive Group

Multi-brand automotive retailer and service provider

Kaizen Automotive Group operates as a privately owned dealer group representing multiple brands across Alberta and Southern California. It runs a network of dealerships with more than 1,250 employees, offering new and used vehicle sales, service, parts, and aftercare to build lifelong customer relationships. Its differentiators are family ownership, a diverse brand lineup, and scale that enable cross-brand flexibility and a consistent customer-for-life approach, backed by recognition as one of Canada’s 50 Best Managed companies. The group's goal is to expand its North American footprint, boost customer engagement across brands, and provide ongoing sales, service, and aftercare to keep customers loyal.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Calgary, Canada
Founded
1989

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