Trust Administrator

ABOUT THE ROLE:

This roleis responsible forsupporting the administration of fiduciary accounts, ensuring adherence to governing documents, applicable laws, and organizational policies. The Trust Administrator works closely with senior team members to manage client accounts, address client needs, andsupporta consistentand compliant client experience.

Please see below for specific responsibilities and requirements for this role.

YOUR RESPONSIBILITIES:

The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.

• Fiduciary Account Administration:Supports the administration of trust accountsin accordance withgoverning documents, applicable laws, and organizational policies, ensuring alignment with fiduciary standards.

• Account Oversight and Review:Reviews documents and account activity for accuracy and completeness, monitors transactions, andsubmitsactions for approval asappropriate.

• ClientSupport:Responds to client, beneficiary, and advisor inquiries, ensuringtimelyand professional resolution of routine requests.

• Risk and Compliance Management:Ensures adherence to fiduciary, regulatory, and internal policy requirements, escalating issues asappropriate.

• Issue Resolution:Partners with senior team members to address client issues, including distribution requests, fee inquiries, and account-relatedmatters..

• Account Lifecycle Management:Assistswith account openings and closings, ensuring proper documentation, asset transfers, andaccuratesetupof account and tax reporting information.

• Collaboration and Partnership:Works closely with internal teams and senior administrators to support account management and client service delivery.

• Process Improvement:Participatesin initiatives to improve operational efficiency and enhance service delivery to clients.

• Other Duties:Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

MINIMUM REQUIREMENTS:

• Bachelor’sdegreerequired.

• 3-5years of experience in trustadministration, financial services, ora relatedclient service role.

REQUIRED SKILLS:

Qualified candidates willpossessanintermediatedegreeofproficiency(typically from3-5yearsof work or practical experience), in:  

• Fiduciary Knowledge:Basic understanding of trust administration principles and fiduciary responsibilities.

• Attention to Detail:Ability to review documentation and monitor account activity with accuracy.

• Client Service:Ability to support client and partner needs in a professional andtimelymanner.

• Risk and Compliance Awareness:Understanding ofpolicies, procedures, and regulatory requirements.

• Communication:Clear written and verbal communication with internal and external stakeholders.

Please refer to the “Skills for Success” section to learn how to stand out as an applicant.

SKILLS FOR SUCCESS:

Qualified candidates willpossessanintermediatedegree ofproficiency(typically from3-5yearsof work or practical experience), in:  

• Relationship Support:Builds positive relationships with clients and internal partners.

• Problem Solving:Identifiesissues and supports resolution with guidance from senior team members.

• Collaboration:Works effectively within a team environment.

• Adaptability:Responds effectively to changing priorities and client needs.

• Continuous Learning:Demonstrateswillingness to develop fiduciary and technicalexpertise.

DOING THE RIGHT THING:

Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets — including you.