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Paytm Labs

Digital payments, loans, investments, and insurance

HR Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 6 years of experience in a core human resources business partner role.
  • Experience handling performance management.
  • Ability to review developmental plans and their execution for all employees.
  • Ability to execute and implement new strategies.
  • Hands-on proficiency with Microsoft Excel, PowerPoint, presentation skills, and human resources analytics.
  • A basic understanding of human resources compliance and grievances.
  • Hands-on experience with digital tools and human resources information system management.
  • An MBA in Human Resource Management or equivalent.

Responsibilities

  • Drive governance of critical human resources metrics, including retention and engagement cost, in a fast-paced business.
  • Engage with key internal and external partners in matrixed relationships for CB, Staffing, HRSS, and the business.
  • Operate independently to ensure employee satisfaction and development; train, mentor, and lead human resources initiatives and best practices.
  • Lead implementation of change initiatives related to culture, performance, recognition, and policies; take responsibility for human resources operations, employee relations, and business HR teams.
  • Promote alignment and collaboration across the organization, driving synergy and perspective and demonstrating common processes and consistent messaging.
  • Understand business challenges and address organizational and people needs; assist with change processes during hyper-growth, partner with stakeholders, and manage senior stakeholders independently to tackle business problems.
  • Manage queries, issues, and escalations; participate in knowledge sessions and company events; deploy and monitor the performance management system for all employees and ensure process adherence.
  • Handle human resources business partner activities for a span of 300–400 employees.
  • Handle engagement and retention activities.
  • Execute central-level organizational projects.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Noida, India
Founded
2014

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