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TLA-LLC

Subject Matter Expert ServiceNow Developer

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeChantilly, VA, USA$200k - $250kIn-person

About the Job

Requirements

  • A minimum of sixteen years of relevant experience with a Bachelor's or Master's degree is required.
  • A minimum of five years of hands-on experience developing ServiceNow products is required.
  • A strong understanding of the ServiceNow Development Platform, including ITSM, ITOM, SPM, the HR module, Customer Service Management, Asset Management, Change Management, and Customer Development, is required.
  • Significant success developing ServiceNow products using JavaScript and other coding applications is required.
  • Database administration experience with Oracle or MySQL is required.
  • The ability to estimate work effort efficiently and appropriately is required.
  • The ability to communicate effectively in writing and verbally is required.
  • The ability to handle multiple tasks and meet deadlines is required.
  • The ability to work independently and in a team environment is required.
  • The ability to adapt to a constantly changing environment is required.
  • Aptitude and willingness to work with emerging technologies and tools as opportunities demand is required.
  • The ability to deliver enhanced functionality, support new implementations, and provide continuous support within scheduled time while preserving system integrity is required.
  • A high degree of initiative, creativity, and technical ability to function on the team is required.
  • The ability to identify issues and implement corrective actions is required.
  • Candidates must be U.S. citizens, hold a valid U.S. driver's license, and hold a government security clearance with a polygraph.

Responsibilities

  • Plan system and development deployment and ensure software compliance standards are met.
  • Maintain and add capabilities to the core ServiceNow platform to enhance tenant functionality.
  • Develop, test, and deploy ServiceNow updates based on customer requirements.
  • Customize and configure ServiceNow applications, facilitate rollout of new applications and modules, configure the application user interface, and configure workflows.
  • Collaborate with ServiceNow system engineers and developers to develop solutions and handle updates and configuration requests.
  • Identify system deficiencies and recommend solutions.
  • Maintain and continuously improve processes, standards, policies, working methods, and tools.
  • Ensure tools and processes support a reliable and reproducible development and production environment.
  • Ensure tool configuration consistency across development, testing, integration, and production environments.
  • Participate in ongoing production and end-user support.
  • Document testing and maintenance of system corrections.
  • Research, understand, and develop using new technologies and standards as needed.
  • Research, design, develop, and modify enterprise-wide systems and application software.
  • Evaluate interfaces between hardware and software, operational requirements, and overall system characteristics.

Desired Qualifications

  • ServiceNow Certified System Administrator certification is preferred; the candidate is also expected to work toward achieving it while on task.
  • IT project management experience and familiarity with Scrum, Lean, Agile, and DevOps are preferred.
  • Experience with Java, Ruby, DevOps, and DevSecOps is preferred.
  • A TS/SCI clearance with full-scope polygraph is preferred.

About the Company

TLA-LLC

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