Test Technician 4 - Test Troubleshooter

Company Overview

COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world.  Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations.  We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships.  Our teams are fueled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

Role Overview and Responsibilities

Introduction

The Test Troubleshooter is responsible for testing, analyzing, troubleshooting, repairing, and validating complex printed circuit board assemblies (PCBAs) and box-build electronic products. This position supports In-Circuit Testing (ICT), Functional Testing (FCT), Environmental Chamber Testing, and customer-specific test processes. Using schematics, engineering documentation, test procedures, and diagnostic equipment, the Test Troubleshooter identifies root causes of failures and performs component-level repairs to restore products to full compliance with customer, regulatory, and quality requirements.

The ideal candidate possesses strong analytical and troubleshooting skills, is proficient in interpreting electronic schematics and test data, and is certified or capable of certification to IPC Class 3 workmanship standards. The role requires independent decision-making, effective communication with Engineering, Quality, and Production personnel, and a commitment to achieving customer quality and delivery objectives.

Key Responsibilities

Essential Duties and Responsibilities

• Operate and support In-Circuit Test (ICT), Functional Test (FCT), Environmental Chamber Testing, and other customer-specific test platforms.
• Analyze test failures using schematics, wiring diagrams, assembly drawings, bills of material, and engineering documentation.
• Perform component-level troubleshooting to isolate root causes using systematic diagnostic methods.
• Utilize electronic test equipment including Digital Multimeters (DMM), oscilloscopes, spectrum analyzers, power supplies, signal generators, frequency counters, and other diagnostic tools.
• Interpret analog, digital, RF, and mixed-signal circuits and associated test results as applicable.
• Perform Class 3 soldering, rework, and repair of through-hole and surface-mount electronic assemblies in accordance with IPC standards and customer requirements.
• Document troubleshooting activities, repair actions, root cause findings, and test results in manufacturing and quality systems.
• Complete required defect reporting, failure analysis documentation, and nonconformance records.
• Support Engineering in evaluating recurring failures and identifying corrective actions.
• Verify product conformance through retest and validation following repair activities.
• Set up, verify, and maintain test fixtures, cables, adapters, and support testing operations.
• Follow established test procedures, work instructions, ESD controls, workmanship standards, and quality requirements.
• Ensure proper handling of electrostatic-sensitive devices and assemblies.
• Communicate effectively with Production, Quality, Program Management, Manufacturing Engineering, and customers when required.
• Prioritize workload to meet production schedules, quality standards, and customer delivery commitments.
• Maintain accurate records and support continuous improvement initiatives related to test yield, repair effectiveness, and process efficiency.
• Maintain a clean, organized, and safe work environment.

Qualifications, Skills and Attributes

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Strong understanding of electronic theory including voltage, current, resistance, power, capacitance, inductance, frequency, analog and digital circuit operation, and schematic interpretation.
• Ability to troubleshoot electronic assemblies to the component level.
• Experience using electronic diagnostic and test equipment.
• Ability to identify failure modes and perform root cause analysis.
• Working knowledge of manufacturing quality systems and controlled documentation.
• Strong written and verbal communication skills.
• Proficient computer skills including Microsoft Office and manufacturing software systems.
• Ability to work independently with minimal supervision while managing multiple priorities.
• Ability to work effectively in a high-mix, low-volume contract manufacturing environment.
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Prerequisites:

• Option 1: Associate degree, technical degree, military electronics training, or vocational certificate in Electronics Technology or a related field and a minimum of one (1) years of experience in electronic test, troubleshooting, and repair.
• Option 2: Minimum three (3) years of demonstrated experience troubleshooting and repairing electronic assemblies at the component level in a manufacturing environment and successful completion of a company troubleshooting assessment with a passing score of 80% or higher.
• Preferred Qualifications: Experience within a Contract Electronics Manufacturing (EMS/CM) environment; experience supporting aerospace, defense, industrial, medical, or other high-reliability electronic products; familiarity with ICT, Functional Test, IPC-A-610, J-STD-001, Class 3 electronics assembly and rework experience; MES, ERP, and traceability system experience.

Training Requirements:

• IPC-A-610 Certification (Class 3)
• J-STD-001 Certification (Class 3)
• IPC-7711/7721 Rework and Repair Certification
• ESD Awareness and Control Training
• Product-Specific and Customer-Specific Test Training
• In-Circuit Test (ICT) and Functional Test Equipment Training
• Environmental Chamber Training
• Quality Management System and AS9100 Awareness Training
• Safety and Regulatory Compliance Training
• Company Procedures, Work Instructions, and Standard Operating Procedures (SOPs)
• Employees are expected to maintain all required certifications and complete refresher training as required.

Physical Demands: The physical demands are representative of those that must be met by Team Member to successfully perform of the essential functions of this job.

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to otherwise move objects

Constantly reach, lift, grasp, talk, hear 90-100% of the time; frequently stand, walk, finger, feel, and do repetitive motion 60-90% of the time; Occasionally balance, push, and pull 30-60%

Visual Acuity: The Team member is required to have close visual acuity to perform activities for operation of machines, including visual inspection, using measurement devices; and/or assembly of parts at distances close to the eyes. Ability or increased ability to see color, or perceive color differences, under normal lighting conditions.

Work Environment: The Team member is subject to inside environmental conditions and rarely (0-30%) subjected to outside environmental conditions. There is sufficient noise to cause the worker to increase volume in order to be heard above ambient noise level.

Safety is a core responsibility of this position. Team members are expected to perform all job duties in accordance with company safety policies, OSHA regulations, and established procedures. This includes wearing required personal protective equipment (PPE), participating in safety training, immediately reporting unsafe conditions or incidents, and stopping work when unsafe conditions exist. All employees are responsible for maintaining a safe, clean, and organized work environment and for actively contributing to the prevention of workplace injuries and accidents.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee

The Team Member is required to work overtime on as needed.

Location: 100 % onsite in Greater Cleveland, Ohio

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR), which means that limitations relating to nationality may apply.

Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you! Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.  

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TT Electronics does not accept any unsolicited resumes from third parties. Any resumes submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.