PetVet Care Centers' Bear Creek Veterinary Hospital is currently seeking a Lead Veterinary Assistant to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

Local autonomy with national support
Career mobility and development opportunities
A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Lead Veterinary Assistantwho performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Bear Creek Veterinary Hospital in Stockton, California is committed to providing high-quality, compassionate care with a focus on wellness and preventative medicine. The team values collaboration, mentorship, and building lasting relationships with clients and their pets.

Key Responsibilities

Maintain processes for effective medical record keeping and billing
Collect and process work charts
Assist with entering in-patient charges and/or procedures performed in billing system
Ensure invoices are sent monthly and as requested by clients and doctors
Process payments and monthly statements
Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate
Assist with monitoring and reporting on accounts receivable
Prepare, print and mail invoice or statement copies for customers as requested
Performs other duties as assigned
Be dependable and punctual

Qualifications (Required)

Applicants must be 18 years of age or older to be considered for this position
High School Diploma or the equivalent.
2 years of Veterinary Assistant experience.
High level of competence in the complete range of veterinary technician skills.
Working in a team environment.
Customer Service.
Attention to detail.
Verbal and written communication skills.
Supervisory skills, including performance management, feedback, and communications.
Staff scheduling skills.
Professionalism and ability to properly handle confidential information.

Preferred Skills (Nice to Have)

Leadership skills.
Time management.
Organization skills.
Interpersonal skills.
Multi-tasking and setting priorities.
Empathy.

Schedule:

Monday - Friday; open availability during business hours (7AM-6PM)
May need some holiday or weekend coverage

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources

Pay Range

$21.06—$25.74 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

Pay Range 21.06 - 25.74 USD

PetVet Care Centers

Lead Veterinary Assistant

About the Job

Requirements

Responsibilities

Desired Qualifications

About the Company

PetVet Care Centers

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