Learning and Development Manager

Position Summary...

What you'll do...

Role summary:
The Manager, Learning & Development – Product Training & Certification independently designs, develops, delivers, and evaluates external product education and certification programs through Walmart Connect Academy for advertisers and agency learners. This hands-on role translates business priorities and external learner needs into accessible, engaging learning experiences that build advertising solution knowledge, practical application, and measurable learning outcomes.
About the team:
The Product Training & Certification team leads the design, development, and delivery of product education and certification programs for internal associates and external partners. We focus on creating effective learning strategies and content aligned with business goals. Collaborating cross-functionally, we ensure continuous improvement through needs assessment and performance management. The team applies instructional design principles and leverages e-learning tools to enhance learning experiences. By maintaining strong stakeholder relationships, we support organizational growth and operational excellence while fostering a culture of accountability and development.
What you'll do:

• Consult with cross-functional partners and SMEs to identify learner needs, performance gaps, business priorities and fit-for-purpose learning solutions.
• Conduct needs analyses and define measurable learning objectives aligned to learner personas and business outcomes.
• Design, develop and maintain product certifications and progressive 101/201/301 learning pathways for external advertisers and agencies.
• Create blended learning experiences, including ILT, eLearning, microlearning, video, simulations, assessments and performance support.
• Apply adult learning, instructional design, UX/UI and accessibility principles.
• Manage learning projects, stakeholder reviews, feedback, risks and approvals.
• Analyze learning data and feedback to improve effectiveness.
• Build, test, QA and maintain accurate, accessible learning content.

What you'll bring:

• Bachelor’s degree in Instructional Design, or related field, or equivalent experience.
• 5+ years of experience in learning experience design, instructional design, product training, or advertiser education in an enterprise environment.
• Demonstrated ability to independently manage learning projects, consult with stakeholders, and design and develop learning across multiple modalities.
• Proficiency with authoring and content development tools (such as Evolve, Vyond, Canva, Camtasia, Adobe Creative Suite, or PowerPoint).
• Experience creating assessments, evaluating learning results, and using data to improve learner experiences.
• Working knowledge of accessibility, digital learning UX/UI, content QA, and version control.
• Strong written and verbal communication, facilitation, collaboration, and storytelling skills.
• Portfolio demonstrating instructional design work required.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.