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MIND 24-7 invests in Behavioral Health technology to expand access. Distributed by EIN Presswire New technology infrastructure will support MIND 24-7 clinicians and team members while strengthening connections across the communities and partners they serve SCOTTSDALE, AZ, UNITED STATES, September 8, 2026 /EINPresswire.com/ - MIND 24-7, an Arizona-based provider of 24/7 walk-in behavioral health care for children and adults, is investing in a new integrated technology infrastructure to better support the people at the center of its care model, from patients and families to clinicians, team members, and the community partners who help connect people to care. MIND 24-7 has selected Netsmart and its CareFabric(R) platform to advance the technology infrastructure that supports its 24/7 behavioral health care model. The investment will expand integrated capabilities across clinical and operational functions, giving clinicians and team members greater access to the tools and information that support high-quality care while building additional capacity to serve patients, partners, and communities as MIND 24-7 continues to grow. "Everything we do at MIND 24-7 is centered on the people we serve," said Jim Wescott, MS, RN, Chief Executive Officer of MIND 24-7. "People come to us during some of the most difficult moments in their lives, and we want every part of their experience to reflect the care and compassion they deserve. As we grow, we're investing in technology that helps our teams continue to deliver on that commitment." Supporting the People Who Deliver Care MIND 24-7 provides walk-in behavioral health services for children, adolescents and adults, with locations open 24 hours a day, seven days a week. Supporting care around the clock requires clinicians and team members to have timely access to information and technology that keep pace with patients' needs. As part of the transition, MIND 24-7 will implement the Netsmart myAvatar(R) electronic health record for behavioral health and addiction services. The organization will also integrate medication management, consumer engagement, telehealth, interoperability, revenue cycle management, and quality and compliance capabilities from the broader CareFabric platform. For clinicians and team members, a more connected technology environment is intended to reduce unnecessary complexity, streamline processes, and improve access to the information needed to support clinical decision-making and patient care. MIND 24-7 will also implement Bells(TM) Quality Coach, which uses artificial intelligence to support documentation compliance and quality reviews. The technology aims to help clinical and compliance teams conduct more efficient audits and timely reviews while supporting consistency in clinical documentation. Strengthening Connections Across the Behavioral Health Community MIND 24-7 operates within the community network, providing an immediate point of access to behavioral health care for hospitals and health systems, schools, first responders, health plans, providers, and community organizations. Strengthening the technology behind that model can support more connected workflows and information exchange across care teams and the organizations that work alongside them. Through the Netsmart interoperability capabilities, MIND 24-7 will support more seamless data exchange across care teams. Consumer engagement technology will also help enable patients to securely access their health information and initiate telehealth visits directly through a patient portal. The goal is a more connected experience for the people delivering care, the organizations that help individuals find care, and, most importantly, the patients and families who need it. "We believe MIND 24-7 is a key player in the movement to expand and expedite access to urgent mental healthcare," said Kevin Mallot, SVP and Managing Director, Human Services, Netsmart. "Its innovative approach is helping transform how individuals and families receive mental health and crisis services in the communities it serves. We are honored to collaborate with MIND 24-7 and provide an intelligent technology platform with AI capabilities that can support its continued growth and extend its life-changing impact into new communities." Building the Infrastructure to Reach More People As MIND 24-7 continues to grow, the organization is investing in technology that can scale alongside its services and reach. The integrated behavioral health platform will strengthen coordination across the organization and help MIND 24-7 deliver its model of high-quality, immediate-access behavioral health care to more people and communities. "Our growth has always been driven by the need for greater access to behavioral health care," Wescott said. "As we expand, we're making deliberate investments that support our clinicians and team members, our partners and the patients and families who depend on us. We want to grow in a way that preserves the quality, compassion and responsiveness that define MIND 24-7." The investment reflects MIND 24-7's broader growth strategy, pairing expansion with the clinical and operational capabilities needed to sustain its care model at scale. As the organization enters new markets and expands its services, this foundation will help extend immediate access to behavioral health care while preserving the experience and standards that have defined MIND 24-7. About MIND 24-7 MIND 24-7 provides walk-in behavioral health care for children, adolescents and adults experiencing urgent mental health needs. With locations open 24 hours a day, seven days a week, MIND 24-7 offers immediate access to clinical assessment and a range of services, including Express Care, Crisis Care, and ongoing outpatient treatment through its Intensive Outpatient Program (IOP). No appointment is required for initial services. For more information, call or text 844.646.3247 or visit MIND24-7.com and connect with us on LinkedIn, Instagram, or Facebook. About Netsmart Netsmart is an industry-leading health care technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric(R) platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with their clients and Marketplace vendors, they develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 165 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and well-being of the communities they collectively serve. To learn more, visit ntst.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. 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MIND 24-7 chooses Netsmart as purpose-built technology platform for behavioral health and crisis services. Netsmart Media Contact: Natalie Caruso [email protected] 913.308.2080 OVERLAND PARK, Kan., Sept. 03, 2026 - MIND 24-7, an Arizona-based provider of walk-in mental health and substance use services to individuals of all ages, has chosen Netsmart to advance its organization's technology infrastructure and better support its urgent mental healthcare and crisis stabilization network. Through this collaboration, MIND 24-7 will implement the CareFabric(R) platform, replacing a complex environment of various systems with a unified, purpose-built behavioral health technology ecosystem designed to support greater efficiency and future growth. By selecting myAvatar(R), an industry-leading electronic health record (EHR) for behavioral health and addiction services that leverages near real-time analytics, MIND 24-7 aims to enhance its clinical capabilities and equip care providers with streamlined processes and greater data visibility to support crisis stabilization efforts for children, teens and adults. Through the Netsmart and BD Pyxis(TM) Medbank partnership, automated dispensing technology will further simplify medication management workflows for nurses and clinicians by connecting dispensing activity into the EHR workflows. "Every person deserves mental health support that is timely, accessible and rooted in compassion. Today, technology plays an important role in making that happen," said Jim Wescott, MS, RN, Chief Executive Officer, MIND 24-7. "Choosing a technology platform that supports our goals for clinical quality and patient safety is a top priority. By using a range of advanced solutions, we can simplify workflows, increase automation and build the capacity needed to support our around-the-clock operations." MIND 24-7 will leverage a variety of solutions and services within the CareFabric platform, including consumer engagement software to provide individuals with secure access to their health information and launch telehealth visits directly from the portal. Revenue cycle management and interoperability solutions will support MIND 24-7 in its efforts to streamline operations, strengthen financial performance and enable more seamless data exchange across care teams. Expanding its use of artificial intelligence (AI), the organization will implement Bells(TM) Quality Coach to help its staff advance compliance and quality review processes. The solution will support MIND 24-7 in conducting more efficient audits and timely reviews, helping its clinical and compliance teams evaluate documentation consistently while remaining focused on delivering high-quality care. "We believe MIND 24-7 is a key player in the movement to expand and expedite access to urgent mental healthcare," said Kevin Mallot, SVP and Managing Director, Human Services, Netsmart. "Its innovative approach is helping transform how individuals and families receive mental health and crisis services in the communities it serves. We are honored to collaborate with MIND 24-7 and provide an intelligent technology platform with AI capabilities that can support its continued growth and extend its life-changing impact into new communities." Beyond enhancing current capabilities, this collaboration with Netsmart will provide MIND 24-7 with an adaptable technology platform needed to support expansion into new states and service lines. By bringing integrated capabilities onto a single platform and increasing organizational self-sufficiency, MIND 24-7 will be better positioned to respond to evolving community needs and broaden access to urgent behavioral health services. About MIND 24-7 MIND 24-7 provides walk-in behavioral health care for children, adolescents and adults experiencing urgent mental health needs. With locations open 24 hours a day, seven days a week, MIND 24-7 offers immediate access to clinical assessment and a range of services, including Express Care, Crisis Care and ongoing outpatient treatment through Progressions. No appointment is required. For more information, visit MIND24-7.com. About Netsmart Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric(R) platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with its clients and Marketplace vendors, nts T develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 165 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities nts T collectively serve. To learn more, visit ntst.com and connect with nts T on LinkedIn, Facebook or X. Communities. Solutions and services.