Veeva Vault CRM Techno-Functional Lead

We are: 

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. 
 
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. 
 
The value for our clients and our people  

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. 

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges. 

You are:

An experienced Veeva Techno-Functional Lead

The Work:

The Veeva Techno-Functional Lead is responsible for supporting the design, implementation, and enhancement of Veeva-based commercial solutions for pharmaceutical and life sciences organizations. This role combines functional understanding of pharma business processes with techno-functional expertise across Veeva CRM, Salesforce platform capabilities, integrations, data, and compliance.

The role works closely with Sales, Marketing, Medical Affairs, Commercial Operations, and IT teams to translate business requirements into effective, scalable, and compliant solutions while supporting delivery and ongoing improvements.

Key Responsibilities

• Lead techno-functional design and delivery support for Veeva CRM initiatives and enhancements.
• Gather, analyze, and translate business requirements into functional specifications and solution designs.
• Support solution design across business capabilities such as:
• Account and Contact Management
• Territory Management
• Call Planning and Call Reporting
• CLM / Approved Email
• Events Management
• Medical Inquiry
• Sample Management
• Consent and Compliance
• Act as a key liaison between business stakeholders and technical teams.
• Prepare business process flows, user stories, functional documentation, and solution design inputs.
• Work with architects, developers, and integration teams on data, workflows, interfaces, and process improvements.
• Support integration of Veeva CRM with systems such as: ERP, MDM, Data warehouses/lakes, Marketing platforms, Identity platforms, Veeva Vault
• Ensure solutions align with compliance, data quality, security, and audit requirements.
• Contribute to configuration vs. customization decisions for sustainable solutions.
• Support testing, defect management, release planning, deployment, and hypercare activities.
• Promote best practices, documentation standards, and delivery discipline across the team.

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL

What you need:

• Minimum of 5 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience) 

Bonus Points if:

• Experience with Veeva CRM, Veeva Vault CRM, and Salesforce
• Knowledge of HCP/HCO data, affiliations, targeting, consent, and engagement processes
• Experience working in Agile delivery environments
• Exposure to reporting, analytics, and commercial data ecosystems
• Familiarity with enterprise integration patterns or middleware platforms

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/07/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $196,000

Colorado $63,800 to $169,300

Connecticut $63,800 to $169,300

District of Columbia $68,000 to $180,300

Illinois $59,100 to $169,300

Maine $54,400 to $144,300

Maryland $63,800 to $169,300

Massachusetts $63,800 to $180,300

Minnesota $63,800 to $169,300

New York $66,300 to $196,000

New Jersey $68,000 to $196,000

Ohio $59,100 to $156,800

Virginia $59,100 to $180,300

Washington $80,200 to $180,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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