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Teleperformance

Outsourced customer experience management services

Data Engineering Assistant Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Advanced knowledge and experience in the professional area.
  • Ability to develop new solutions and projects.
  • Ability to share best practices and advice with coworkers.
  • Ability to outline directions to others.
  • Ability to supervise and coordinate lower-level specialists.
  • Ability to coordinate daily operations and oversee short- to medium-term team activities.
  • Ability to provide input to policies, processes, and standards within a defined tactical and operational scope.
  • Ability to manage a mixed team of specialist and support employees with full employee lifecycle responsibility.

Responsibilities

  • Participate in and lead the development of new solutions and projects.
  • Generate an individual workload and outline directions to others.
  • Serve as the single point of contact for complex matters.
  • Coordinate daily operations.
  • Enable and oversee implementation of short- to medium-term activities within the team.
  • Deliver input to policies, processes, and standards.
  • Manage a mixed team of specialist and support employees, including full employee lifecycle responsibilities.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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