WRMC
Front Desk/Concierge
Part-Time
$17 - $17.50/hr
Entry
San Antonio, TX, USA
In Person
About the job
Requirements
- A high school diploma or equivalent is required.
- Strong customer service and hospitality knowledge, ideally in a luxury environment, is required.
- Excellent communication and interpersonal skills are required.
- High attention to detail and the ability to multitask independently are required.
- Comfort using email and concierge or property management systems is required.
- Professional judgment, discretion, and a calm, solution-oriented mindset are required.
- Flexibility to work varying schedules, including weekends and holidays, is required.
Responsibilities
- Provide warm, professional service to residents, guests, and vendors.
- Manage building access and guest and vendor check-ins.
- Assist residents with questions, requests, and coordination of authorized vendor access.
- Maintain confidentiality and uphold resident privacy at all times.
- Respond effectively to resident concerns and emergency situations, escalating when needed.
- Log daily activity, packages, and deliveries accurately in BuildingLink.
- Contribute ideas to enhance services and improve the resident experience.
- Support resident relations through timely follow-up and issue resolution.
Desired Qualifications
- Prior experience in hospitality, luxury residential, concierge, or customer service roles is preferred.