Professional Services Engineer
About the job
- Knowledge of Trident, Trident Protect, OpenShift, OpenStack, LogicMonitor, WAN, SAN, and disaster recovery technologies.
- Experience with Windows Server, Linux administration, VMware vSphere, Cisco UCS, FlexPod, Commvault, and related infrastructure technologies.
- Ability to support cloud infrastructure, networking, virtualization, servers, and S3-compatible object storage.
- Familiarity with AWS, Azure, or Google Cloud Platform.
- Eight or more years of experience with NetApp storage administration and deployment, including CDOT and 7-Mode.
- Strong experience with performance troubleshooting, firmware and operating system upgrades, cluster switches, SAN fabric switches, and NetApp management tools including OnCommand Unified Manager, Performance Manager, and ActiveIQ.
- Deep understanding of CIFS, NFS, iSCSI, Fibre Channel, snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap, replication, security hardening, and performance tuning.
- Experience with NetApp cloud and hybrid solutions such as Cloud Volumes ONTAP, StorageGrid, E-Series, Cloud Backup, data classification, and Amazon FSx for ONTAP.
- Experience with storage backup, disaster recovery testing, and NetApp cluster deployments.
- Fluency in English with strong verbal and written communication skills.
- Understanding of AI and generative AI tools for operational efficiency, troubleshooting, and documentation.
- Strong stakeholder management, customer-facing, and collaboration skills.
- Knowledge of ITIL processes, managed services, outsourcing, and cloud operations.
- Provide Level 3 support for Platform and Managed Services customers, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades.
- Lead technical activities, provide customer training, and serve as an escalation resource.
- Relevant NetApp or cloud certifications are advantageous.
About the company
Spot.io, part of NetApp, helps businesses manage cloud costs and infrastructure on AWS. It uses software that analyzes cloud usage and automates management to lower compute expenses, especially through AWS EC2 spot instances, which offer spare capacity at reduced prices. The product provides deep visibility into cloud spending, an AWS cost optimization calculator for estimating potential savings, and a free action plan tailored to each customer. Revenue comes from selling software licenses and consulting services. Target customers include enterprises using containers and orchestration tools like Kubernetes, EKS, ECS, KOPS, Docker Swarm, and OpenShift. The company aims to reduce cloud compute costs for customers while simplifying cloud operations and improving efficiency.
Company Size
51-200
Company Stage
Acquired
Total Funding
$53.2M
Headquarters
Tel Aviv-Yafo, Israel
Founded
2015
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Simplify's Take
What believers are saying
- Q4 FY2026 revenue hit $1.95 billion, up 12% year over year.
- NetApp raised FY2027 revenue guidance to $7.325-$7.575 billion after strong Q1 demand.
- Management reported more than 1,100 AI-specific deals in FY2026, with 350 more last quarter.
What critics are saying
- Flexera closed Spot's acquisition on March 3, 2025, shrinking NetApp's CloudOps scope.
- NetApp disclosed a May 20, 2026 WARN notice cutting 77 San Jose jobs.
- Pure Storage, Dell, and HPE are attacking AI storage wins aggressively through 2026.
What makes NetApp unique
- NetApp's ONTAP and all-flash arrays anchor its hybrid-cloud storage platform.
- FY2026 public cloud revenue reached $182 million, extending Cloud Volumes differentiation.
- AI-focused EF50 and EF80 target high-throughput workloads that protect GPU utilization.
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Benefits
- Health Insurance
- Phone/Internet Stipend
- Gym Membership
- Parental Leave
- Flexible Work Hours