Team Leader - The Place to Eat
About the job
- Strong communication skills.
- Good organisational skills.
- Ability to work under pressure to meet business needs.
- Ability to work well within a team.
- Self-motivation and proactivity.
- Maintain the customer experience to the highest standard.
- Ensure compliance with food safety requirements.
- Take responsibility for a specific area or food offering and rotate to another area when needed.
- Organise deliveries, check delivery notes, and report discrepancies.
- Assist with clearing tables.
- Support the management team with team queries.
- Carry out daily team briefings and assist with team queries.
- Ensure compliance with legislative and government guidelines, including health and safety, food safety, and COSHH.
- Work on tills, follow cash-handling procedures, take orders, and serve food and drinks.
- Assist with team development by providing training when required, particularly in food and beverage service, and support management in delivering labour-effectiveness targets.
- Attend training and development courses as requested.
- Represent WSH and John Lewis professionally in behaviour, appearance, and knowledge.
- Carry out other reasonable duties as required by management.
About the company
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- BaxterStorey won MHRA South Mimms in February 2026, worth £1.0 million including VAT.
- The Open University extended BaxterStorey through January 2028 amid catering transformation uncertainty.
- T-Mobile awarded BaxterStorey a £2.6 million July 2026 contract across four sites.
What critics are saying
- Public procurement churn is rising: Durham retenders in 2026, and universities are extending short bridges.
- CD&R owns WSH, so another acquisition spree can mask margin pressure and integration strain.
- A loss at MHRA, Open University, or T-Mobile would hit BaxterStorey's core revenue immediately.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate dining, premium leisure, and heritage hospitality.
- WSH’s 2026 RSPCA Assured milk rollout covered 600+ locations and 4 million litres.
- The Genuine Dining Co. acquisition strengthens scale after 2024, expanding London contract catering.
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Benefits
- Flexible Work Hours