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Brown University Health

Remote behavioral health care platform analytics

Inpatient Authorization Specialist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeProvidence, RI, USA$22.04 - $36.37

About the Job

Requirements

  • A high school diploma or equivalent is required; an Associate’s or Bachelor’s degree in healthcare administration, finance, or a related field is preferred.
  • At least 2 years of experience in medical authorization, patient access, or revenue cycle operations, preferably in a surgical or ambulatory care setting.
  • Strong understanding of healthcare finance, insurance verification, and payer authorization processes.
  • Proficiency in interpreting payer contracts and regulatory guidelines.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with electronic health record systems such as Epic or Cerner and the Microsoft Office Suite.

Responsibilities

  • Obtain and document prior authorizations for inpatient admissions and outpatient surgical procedures from commercial and government payers.
  • Verify patient insurance coverage and eligibility before scheduled procedures and admissions.
  • Ensure all authorizations are in place to avoid delays or cancellations.
  • Complete notification of admission for inpatient admissions.
  • Conduct financial analytics to determine a patient’s estimated financial responsibility across the healthcare system.
  • Interpret payer contracts and state and federal regulatory guidelines to ensure accurate reimbursement and maximize revenue realization.
  • Collaborate with revenue cycle and clinical teams to identify and resolve authorization-related issues that may impact reimbursement.
  • Communicate with patients about financial obligations, including co-pays, deductibles, and out-of-pocket costs.
  • Secure upfront payments or establish payment arrangements before the date of service.
  • Provide clear and empathetic financial counseling to patients, ensuring understanding and satisfaction.
  • Minimize claim denials by ensuring all authorization and documentation requirements are met.
  • Work proactively to reduce bad debt through timely patient collections and accurate financial clearance.
  • Monitor and report trends in denials and collaborate with internal teams to implement corrective actions.
  • Maintain accurate and up-to-date records of authorization activities in the electronic health record (Epic) and patient accounting systems.
  • Ensure compliance with HIPAA, payer guidelines, and internal policies.
  • Participate in audits and quality improvement initiatives as needed.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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