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Houston Methodist

Nonprofit academic medical center with hospitals

Mental Health Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeHouston, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent education is required.
  • One year of previous experience as a Mental Health Technician in a psychiatric or substance abuse setting is required.
  • Alternatively, three years of experience as a nursing or patient care assistant with specialized training and experience in crisis management prevention in a hospital setting is required.
  • BLS - Basic Life Support or Instructor certification from the American Heart Association is required.
  • Nonviolent Crisis Intervention or Instructor certification from the Crisis Prevention Institute is required within 30 days.
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, as determined through ongoing skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing English to perform essential job functions, especially those affecting patient or employee safety or security.
  • Ability to communicate effectively with patients, physicians, family members, and coworkers in a manner consistent with customer service and positive language principles.
  • Demonstrates knowledge of court processes for detaining patients.
  • Progresses toward organizational and problem-solving skills, including prioritizing multiple tasks and role components.
  • Progresses toward time-management skills.
  • Ability to progress toward independence and exercise judgment in interactions with physicians, the interprofessional care team, patients, and their families.
  • Ability to access information in the department and hospital system to support the department and interprofessional care team.
  • Basic computer knowledge, including operating electronic health record systems such as Epic and Microsoft Office Word, PowerPoint, and Excel to maintain patient information.

Responsibilities

  • Provides care, communicates effectively, and carries out delegated tasks for population-specific patients under the guidance and supervision of a registered nurse.
  • Meets patients' physiological and psychosocial needs using therapeutic communication techniques.
  • Records data and performs treatments and procedures in accordance with established policies and procedures, and reports observations and patient problems to the nurse.
  • Performs assigned non-nursing functions and practices relationship-centered care in accordance with Houston Methodist values.
  • May travel to conduct home visits.
  • Interacts with peers, staff, and visitors in a supportive and respectful manner and communicates clearly and professionally to promote work efforts and resolve problems.
  • Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient-care information and data comprehensively.
  • Responds positively to requests for assistance and collaborates with others to achieve department results, foster healthy work relationships, and facilitate problem resolution.
  • Follows patient- and family-centered care standards as directed by the registered nurse; performs treatments, activities, and procedures in accordance with established policies and procedures, and reports observations and patient problems to the registered nurse.
  • Offers appropriate assistance to physicians, patients, visitors, and staff, using progressive knowledge and hospital databases such as Epic; accesses department and hospital information to support the interprofessional care team.
  • Assists with maintaining and cleaning equipment, stocking supplies, positioning patients, and transporting patients.
  • Uses progressive skills and peer-to-peer accountability to help improve the unit's patient-satisfaction score.
  • Accurately records all aspects of administered care in the patient medical record and maintains patient records, ensuring forms are identified with the patient's name and filed correctly.
  • Organizes workflow, problem-solves, manages multiple priorities with minimal supervision, and promptly inputs errors into the patient safety reporting system to improve processes and identify trends.
  • Works toward quality and safety targets through peer-to-peer accountability, focus on assigned tasks, and reporting near misses.
  • Manages time effectively, prioritizes daily tasks, and uses resources efficiently.
  • Contributes toward department financial targets through timely care documentation, minimizing incidental overtime, optimizing efficiency, and other departmental measures.
  • Participates in department projects and shared governance activities.
  • Seeks guidance and validation of knowledge, skill level, and decision-making from a preceptor and assigned licensed personnel as needed.
  • Seeks opportunities to expand learning beyond baseline competencies and continue development as a Technician.

About the Company

Houston Methodist

Nonprofit academic medical center with hospitals

Houston Methodist is a nonprofit academic medical center and hospital system in the Houston area. It delivers fee-for-service care through eight hospitals, focusing on cancer, heart and vascular care, transplantation, neurosciences, orthopedics, and digestive disorders, and treats thousands of international patients. The system combines patient care with research, education, and philanthropy through the Houston Methodist Hospital Foundation, with its flagship at the Texas Medical Center and partnerships with Weill Cornell Medicine, Texas A&M, and Rice University that support programs like EnMed and a broad clinical trials network via the Houston Methodist Research Institute. Its goal is to improve patient outcomes by providing high-quality medical care while expanding research, education, and collaborative clinical programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2008

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