General Merchandise Expert

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUTGENERAL MERCHANDISE

Experts ofoperations,process,and efficiency who enablea consistentexperience for our guests.

Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, andmaintainingthe sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities. 

At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with theskills and experience of:

• Guest service fundamentals and experience supporting a guest-first culture across the store  

• Experience in retail business fundamentals,includingdepartment sales trends, inventoryreplenishment, and process efficiency and improvement 

• Executing daily/weekly workload to support business priorities and deliver on sales goals 

As aGeneral Merchandise Expert, no two daysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

• Greet:

• 10ft: be friendly – smile, make eye contact, or wave

• 4ft: greet the guest, smile andinitiatea warm, helpful interaction

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience

• End every guest transaction with a sincere thank you

• Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude

• Adjust to business and guest needs to deliver an easy and inspiring guest experience

• Execute daily tasks assigned to you by your leader to help achieve goals that align with business prioritiesincluding receiving products, restocking shelves, organizing the backroom,merchandise set up andmaintenance,pricing activities,and putting up promotional signs for GM areas.

• If certified,operatepower equipment to move merchandise or store fixtures.

• Learnandexecuteoperational procedures, such as settingand organizingmerchandise, managing productaccuracy andstock levels, andmaintainingsales floor areas,affectinventory management, store profitability, and product availability.

• Follow all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and helpmaintaina safe, compliant workplace by reporting and correctinghazards.

• Supportguest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests)andmaintaincompliance culture while executing those duties, such as federal, state, and localadult beveragelaws.

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aGeneral Merchandise Expert.But,there are a few skills you should have from the get-go:

• Welcoming and helpful attitude towardallguests and other team members

• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment as directed

• Work both independently and with a team

• Resolve guest questions quickly on the spot

• Attention to detail and followmulti-step processes

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect: 

• Accurately handle cash register operationsas needed

• Climb up and down ladders

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandise up to 44poundswithoutadditionalassistance from others

• Flexible work schedule (e.g., nights,weekendsand holidays); come to work when scheduled,work scheduled shifts and take required mealand rest breaks

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)