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All Accor

Global hotel management, franchising, loyalty program

Banquet Coordinator

Administrative SupportUpdated on Nov 11
ContractMontebello, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • Demonstrate strong customer-service and interpersonal skills.
  • Be results-oriented, dynamic, and motivated.
  • Manage multiple tasks simultaneously, set priorities, and work effectively in a fast-paced environment.
  • Have good knowledge of the hotel and restaurant industry and understand hotel departments, including housekeeping, reception, banquets, and kitchen operations.
  • Be proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Knowledge of Opera Cloud is an asset.
  • Know meeting-room capacities, health and safety procedures, and room setup terminology.
  • Be legally eligible to work in Canada.

Responsibilities

  • Provide professional, courteous, and warm customer service.
  • Help manage and follow up on customer requests, answer telephone calls, and route requests to the appropriate people.
  • Perform administrative tasks, including reproducing and sending documents, and manage internal department communications.
  • Create accounts and reservations in OSEM, prepare purchase orders, and communicate requests from internal departments or clients to the relevant departments.
  • Prepare reports related to the progress of conventions and conferences.
  • Ensure office equipment functions properly and order necessary supplies, including stationery and office supplies.
  • File purchase orders, participate in monthly department meetings, and support colleagues with their tasks as needed.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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