Bilingual Medication Specialist

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors. 

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences,  shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered,  and more compassionate healthcare family and Employer of Choice!  Will you join us Suvidanos, to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve. 

How We Work

Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward

Our Promise

• Purpose Driven Career
• Competitive Pay
• Best-In-Class Medical/Dental Coverage 
• Free Mental Health & Life Coaching for Team Members and their Dependents
• Holiday Time Off with Pay
• Paid Community Service Day
• Paid Parental/Family Leave
• Paid Bereavement Leave
• Generous Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• And much more....

What You’ll Do 

Position Summary

The Medication Specialist will play a critical role in driving pharmacy and medication related operations to enhance the quality of care for Suvida patients. This individual will focus on supporting the clinical staff and patients through medication management support, program integration, and practice transformation. The Medication Specialist will communicate with and coordinate between patients, pharmacies, and clinical staff to identify, resolve, and prevent medication-related problems. The position will also serve as subject matter expert in various areas (including refills, prior authorizations, and medication adherence best practices). Essential responsibilities consist of but are not all inclusive:  

Responsibilities

• Review, document, and outreach to patient, pharmacies, and clinical staff on Star/HEDIS opportunities  

• Navigate multiple systems and sources of truth to ensure accuracy across all medication stakeholders (ie Pharmacy, EHR, etc.)  

• Work with other staff and patients with medication services for patients to identify, resolve, and prevent medication-related barriers to adherence and access  

• Partner with the leadership, administrative, and clinical staff to identify trends observed and potential strategies to support best practice around medication adherence and access  

• Assist clinical pharmacists as needed for care coordination and medication reconciliation   

• Maintains education and knowledge base of pharmacy related HEDIS/STARs measures  

• Participates in quality improvement programs and initiatives driven by clinical needs  

• Utilize pharmacy benefit manager resources and maintain comprehensive knowledge base on all heath plan pharmacy benefits  

• Maintains education and knowledge base of refills and prior authorization workflows  

• Assist in the development and presentation of educational materials for patients and providers  

• Responsible for understanding Suvida’s clinical programs, identifying practice opportunities for integrating programs and resources into the practice workflows with the intent to optimize the patient experience, improve quality of care, and positively impact resource utilization  

• Ensure patients have a positive experience by providing a high level of service promptly, professionally, and empathetically  

• Demonstrated ability to work independently, solve problems, and make sound decisions in a timely fashion  

• Possess both verbal and written communication skills, interpersonal relationship skills and problem-solving skills  

What You’ll Bring

Knowledge, Skills, and Abilities

• 5+ years of retail/community pharmacy experience  

• Advanced in Microsoft office platforms including word, excel, and power point  

• Bilingual/Bicultural (English and Spanish) required 

Education, Experience, Licensure, or Certification Requirements

• High School diploma or GED  

• CPhT degree or equivalent education in healthcare  

• Active, unrestricted CPhT license in Texas, or the ability to obtain one   

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.