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Generator Health

Human-in-the-loop prescription access services

Clinical AI Specialist

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A Doctor of Pharmacy (PharmD) degree and 2–10 years of professional experience, including hands-on managed care work in prior authorization, utilization management, appeals, or clinical quality at a health plan, pharmacy benefit manager (PBM), or similar organization.
  • Ability to synthesize medical records, medication histories, payer criteria, and clinical evidence; work through ambiguity; and explain a defensible clinical conclusion.
  • Ability to identify recurring patterns and root causes and improve how similar cases are reviewed.
  • Precise written communication and attention to detail, including the ability to provide structured feedback that clearly explains an issue, its clinical significance, and the needed correction.
  • Ability to work independently, prioritize effectively, and reliably deliver accurate work at high volume.
  • Interest in applying AI to clinical work, intellectual curiosity, willingness to experiment, and judgment to challenge AI outputs and revise conclusions when evidence warrants it.

Responsibilities

  • Audit a high volume of prior authorizations and AI-generated clinical outputs for accuracy, completeness, and alignment with the medical record and applicable payer criteria.
  • Apply evidence-based clinical reasoning to complex or ambiguous cases, distinguish clinically meaningful errors from minor issues, and help build a system that scales clinical expertise.
  • Identify recurring error patterns, gaps in clinical guidance, and edge cases; investigate underlying causes and recommend improvements to review standards and workflows.
  • Apply AI tools to clinical review and auditing, critically evaluate their outputs, and identify ways to increase throughput while maintaining clinical quality.
  • Own the quality and timeliness of work, meet review expectations, and follow issues through to resolution.

About the Company

Generator Health

Human-in-the-loop prescription access services

Generator Health provides an operational backbone for health tech platforms by streamlining patient access to prescriptions. It combines human experts with AI to handle tasks like prior authorizations, insurance workflows, pharmacy coordination, and coordinating with providers to ensure prescriptions are approved and dispensed efficiently. It uses a human-in-the-loop model where specialists perform complex administrative tasks and the data from these workflows trains proprietary AI models to improve over time. This approach helps partner platforms scale care delivery, reduce delays in medication access, and support revenue cycle management by outsourcing essential prescription-access operations.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

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