Analyst – Client Lifecycle Management KYC

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

Region : APAC

Working Hours : 8.30am-5.30pm

What will you do?

• Support the timely On-boarding and maintenance of all Clients across all relevant platforms whilst always maintaining the integrity of the data.
• Support the timely creation and maintenance of client reference data across all relevant platforms whilst always maintain the integrity of the data.
• Maintain a strong understanding of KYC/AML process
• Ensure the integrity of the database by ensuring consistency and controls are always maintained.
• Continuous improvement, in conjunction with the CLMG teams, to processes, procedures resulting in increased efficiency and service deliverables.
• Assist with the integration into the local operations model into the global “follow the sun” support model
• Provide handover at end of day to facilitate a follow the sun model.
• Develop and document operations controls and work processes
• Identify root causes of CLMG-KYC Operations problems and implement process improvement initiatives
• Provide subject matter expertise within the CLMG-KYC Operations space for internal clients and development groups as well as the Operations Engineering team.
• UAT testing, as appropriate for application enhancements, development and integration.
• Production and updating of weekly MI reporting to provide analysis.
• Keep up to date with industry standards and operational processes
• Develop and retain close and effective relationships with all key departments and individuals. 

What do you need to succeed?

Must-have

• Good understanding of AML & CLMG-KYC Operations and its importance to the operations within Capital Markets.
• Previous account opening/settlement instructions maintenance experience within a Financial Institution.
• Minimum of 1 or 2 years experience within a AML & CLMG-KYC Operations role.
• Sound Capital Markets product knowledge and regulatory requirements governing KYC/AML.

Preferred

• Education to degree standard preferred

What’s in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeCAPITAL MARKETSContract (Fixed Term)Salaried2026-11-042026-11-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.