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Seamen's Society for Children and Families

Parent Advocate

Full-TimeUpdated on 10/23/2026
$23.79/hr
Entry
Staten Island, NY, USA
In PersonThe organization mentions opportunities in Brooklyn and Staten Island, but only Staten Island is supported by the ATS workplace scope.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A high school diploma or GED is required.
  • Successful completion of an Administration for Children’s Services-funded prevention services program or a similar program, or life experience with the child welfare system, is required.
  • Basic computer literacy is preferred.
  • Ability to convey and obtain accurate and complete information respectfully and with care.
  • Ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Ability to communicate effectively with supervisors, co-workers, and community partners.
  • Ability to interview families to obtain and provide information needed for case management responsibilities.
  • Knowledge and ability to use critical thinking and analytical skills to formulate achievable plans with families.
  • Ability to perform the essential functions of the job with or without a reasonable accommodation.
  • Collaboration and facilitation skills for working with individuals, families, and service providers.
  • Cultural sensitivity and competence when working with families from varied ethnic and cultural groups, socioeconomic statuses, and lifestyles.
  • Work hours may vary based on program needs.
Responsibilities
  • Provide in-home support to families to promote positive parent-child relationships and interactions, and provide case management and links to community resources for parents and caregivers.
  • Support and advocate for families seeking entitlements, benefits, and housing connections.
  • Conduct field visits and escort families to service providers, medical appointments, Public Assistance centers, Medicaid offices, and housing services.
  • Conduct home visits in compliance with ACS FTR requirements and assess family needs and child safety.
  • Advocate for and assist families in connecting with community-based resources and organizations, and make referrals to facilitate needed services.
  • Provide supportive casework to families, focusing on service goals, child welfare laws, improving family relationships, coping skills, and parenting.
  • Obtain collateral documents from medical, treatment, and academic programs.
  • Educate parents on improving parenting and home management skills.
  • Participate in monthly Unit and Clinical Diagnostic Team meetings.
  • Document casework activities in tracking logs, Excel sheets, PROMIS case records, CONNECTIONS, and other systems in a timely manner.
  • Attend required training to enhance skills in working with high-risk populations.
  • Conduct monthly case record and chart reviews, including reviews of at least 15 case records per month.
  • Schedule and attend meetings and conferences as needed.
  • Conduct community outreach and build relationships with external providers.
  • Complete sections of the FASP assessment as required by ACS and OCFS.
  • Meet required weekly face-to-face contact frequency with assigned parents and children.
  • Participate in school visits and IEP meetings.
  • Monitor and obtain information about children’s school placements and educational performance.
  • Monitor and obtain information about families’ medical needs, including compliance with periodic physicals and immunizations.
  • Work with individuals, family and friend support networks, and health care and mental health professionals to put services in place.
  • Perform other duties and responsibilities as assigned within the scope of the position.
Desired Qualifications
  • Basic computer literacy.

About the company

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Seamen's Society for Children and Families

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