Intake and Screening Intern

Responsibilities

• Conduct objective in-person and phone interviews with refugee applicants in Arabic, to obtain and input biographical and narrative information in a client service database, and to prepare a written report in English.
• Serve as a primary point of contact for refugee applicants and clients, and provide accurate information to refugee applicants on behalf of the team advising or representing them.
• Under the supervision of staff attorneys, provide legal counseling and information to refugee clients.
• Contribute to improving service provision through participation in office, departmental and organizational working groups, advisory meetings, and committees.
• Ensure quality and complete documentation of service provision in the client service database in accordance with internal guidelines.
• Maintain and ensure confidentiality of all IRAP matters to ensure client privacy and program integrity.

Qualifications

• Commit to at least (16) hours a week.
• Excellent English and Arabic communication skills.
• Sensitive to client empowerment and to working with clients of all backgrounds, including LGBTI clients, survivors of trauma, and other vulnerable populations.
• Highly organized.
• Excellent time management skills.
• Strong writing skills.
• Highly motivated with a strong interest in humanitarian work.
• Proficiency with Microsoft and Google suites.