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Freebridge Community Housing

Not-for-profit social housing provider and landlord

Estates Operative

Janitorial ServicesPosted on Nov 12
Full-timeKing's Lynn, UKIn-person

About the Job

Requirements

  • At least three GCSEs or equivalent, including Maths and English.
  • An understanding of the needs of social housing customers and a commitment to providing a professional service.
  • The ability to deal effectively and without prejudice with a range of customers, and to communicate clearly with colleagues at all levels.
  • The ability to work independently or as part of a team, and to follow procedures.
  • The ability to stay calm and make clear decisions in emergency or stressful situations.
  • A full UK driving licence.

Responsibilities

  • Provide a quality cleaning service across communal areas on the estates, in line with the agreed Estates Service Delivery standards set out in the Communal Area Standards and Communal Area Leaflet.
  • Carry out pre- and post-work inspections of all communal areas, documenting activity using system-based documents and reports.
  • Keep communal areas and walkways clear of hazards, including fly-tipping, pushchairs, door mats, waste bags, bicycles and flower pots, and cut back plants and brambles that could cause a hazard.
  • Proactively identify and report possible abandoned properties.
  • Report repairs needed in communal areas or in tenants’ or leaseholders’ homes.
  • Liaise with the Estates Team Leader if changes are needed to the pre-scheduled rota of works.

About the Company

Freebridge Community Housing

Not-for-profit social housing provider and landlord

Freebridge Community Housing provides affordable, not-for-profit social housing by owning and managing about 7,500 homes in West Norfolk, including 17 sheltered schemes, and acting as the landlord, handling tenancies, rent collection, and property maintenance. It funds its activity by investing in its stock and via its subsidiary Bridgegate Homes, and has secured £40 million to deliver 625 new affordable homes by 2027 and boost energy efficiency. The organization also runs community centres and a Community Fund, offering tenancy support and advice on money, benefits, and wellbeing. Its approach blends housing management with neighborhood regeneration—originating from a tenant-led stock transfer—and emphasizes community development to raise living standards.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Lichfield, United Kingdom
Founded
2006

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