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Alex Lee

Grocery retail and wholesale distributor

Dispatch Supervisor

Logistics & TransportationUpdated on Nov 7
Full-timeHickory, NC, USANo salary listedIn-person

About the Job

Requirements

  • Working knowledge of Department of Transportation regulations.
  • A current Class A commercial driver's license and at least two years of company commercial driving experience.
  • Professional experience using Microsoft Excel and Word.

Responsibilities

  • Supervise driver departures and dispatch company vehicles to ensure timely customer deliveries while complying with company and Department of Transportation regulations.
  • Direct and supervise office clerical staff.
  • Plan and assign equipment to loads, and assist with planning additional driver scheduling ahead of holidays.
  • Administer corrective and disciplinary action to drivers as needed in compliance with company and Department of Transportation regulations.
  • Document drivers’ tardiness and late departures.
  • Manage driver hours of service using the current electronic logging device.
  • Manage related expenses to meet or exceed budgeted targets.
  • Assist in managing scheduling of driver vacations, holidays, and leaves.
  • Assign tractor usage for non-assigned drivers.
  • Direct drivers to undergo mandatory random drug tests in accordance with Department of Transportation and company regulations.
  • Serve as a Drive Cam coach for a group of drivers.
  • Record and monitor daily trip volume.
  • Plan and dispatch 1,000 routes weekly.
  • Supervise inbound and outbound driver dispatch for more than 300 drivers and oversee 8–12 clerical employees during assigned shifts.
  • Work with outside driver agencies as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate degree in business, transportation, or logistics, or at least five years of related work experience.
  • Knowledge of Cams Routing and Dispatch software.
  • Knowledge of MDI systems such as TRMN, DPIN, ROUT, OWMN, WMS, and Systemware.
  • Driver trainer experience.

About the Company

Alex Lee

Grocery retail and wholesale distributor

Alex Lee, Inc. is a large, privately held grocery business in the southeastern United States that combines wholesale distribution with retail banners, owning distributors like Merchants Distributors, Souto Foods, W. Lee Flowers, and Import Mex, and operating Lowes Foods and Kj’s Market. It serves nearly 2,000 wholesale stores and runs more than 140 retail locations across 13 states, employing about 15,000 people. The company supports both wholesale and retail food sales and follows a guiding philosophy: if customers and suppliers succeed, the company succeeds, backed by ongoing innovation programs and employee development. Its goal is to achieve steady growth and profitability by helping customers and suppliers succeed and by offering a place where people can learn, grow, and build lifelong careers.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$400M
Headquarters
Hickory, NC
Founded
1931

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