Junior Production Support Engineer
Bally's Intralot
Junior Production Support Engineer
Bally's Intralot
Global lottery tech provider and operator
Join Bally’s Intralot as a Junior Production Support Engineer!
Your Role:
As a Junior Production Support Engineer you will work alongside experienced professionals, investigate technical incidents, and collaborate with different teams to identify solutions and improve system performance.
Monitoring and resolving open production issues at the 2nd level within designated timeframes.
Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.
Conducting advanced troubleshooting for production incidents and problems.
Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.
Reproducing incidents and validating fixes through regression testing.
Contributing to root cause analysis efforts to prevent future outages or quality issues.
Flexibility is key as this position requires shift work and occasional international travel due to our global clientele.
Global lottery tech provider and operator
Intralot provides integrated gaming and transaction processing systems for state-licensed gambling operators across 40 regulated jurisdictions. It acts as both supplier and operator, offering lottery, iLottery, VLT monitoring, and sports betting, including the LotosX central gaming system and the INTRALOT Orion sports betting platform for pre-game and live betting across retail, online, and mobile. It differentiates itself by delivering end-to-end, multi-channel solutions with strong platform integration and long-term contracts that create recurring revenue. Its goal is to modernize lottery and gaming operations for operators, expand digital and retail footprints, and grow recurring revenue, including via the Bally's acquisition to become a larger digital gaming operator.
Explore more opportunities at Bally's Intralot