Strategic Account Executive

Strategic Account Executive

US Central Territory (Remote) or Jacksonville, FL

We exist to transform our customers and change lives

Who We're Looking For

As a Strategic Account Executive at RF-SMART, you will drive customer success by nurturing relationships that transform how our clients operate their businesses. You'll serve as a trusted advisor to existing customers, identifying growth opportunities while ensuring continued value from our solutions. In addition, the SAE will be responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned customer target-base.  Your expertise in consultative selling and relationship building will directly impact our ability to retain and expand business while furthering our mission of transforming customers and changing lives.

What You'll Do

• CULTIVATE CLIENT PARTNERSHIPS that position RF-SMART as a strategic business partner, not just a vendor, leading to increased customer loyalty and retention
• DEVELOP AND EXECUTE account strategies that align with each customer's unique business challenges, resulting in successful software subscription renewals and revenue growth
• IDENTIFY UPSELL OPPORTUNITIES through deep understanding of customer operations, ultimately expanding RF-SMART's footprint within existing accounts
• LEVERAGE INTERNAL RESOURCES including pre-sales, customer care, and support teams to deliver exceptional customer experiences that drive renewal decisions
• BUILD A ROBUST SALES PIPELINE by uncovering new opportunities within your assigned customer base, ensuring consistent revenue growth
• NEGOTIATE AND CLOSE CONTRACTS with senior leadership at client organizations, securing long-term commitments to RF-SMART solutions
• DEVELOP CUSTOMER ADVOCATES who will enthusiastically share their RF-SMART success stories, strengthening our reputation in the market

Must-Have Requirements

• Proven track record of meeting or exceeding sales targets in a B2B environment
• Experience with consultative selling approaches that focus on customer outcomes
• Strong relationship-building skills with the ability to engage effectively at all levels of an organization
• Excellent communication abilities that enable clear articulation of complex value propositions
• Proficiency with sales CRM systems for effective opportunity management
• Demonstrated problem-solving capabilities and business acumen
• Self-motivated with strong time management and organizational skills

Preferred Qualifications

• Bachelor's degree in business or related field
• Experience selling software solutions, particularly in supply chain, manufacturing, or distribution environments is a plus
• Knowledge of NetSuite or similar ERP platforms
• Familiarity with warehouse management systems and operational workflows
• Previous experience in account management or customer success roles

Additional Information

At RF-SMART, our Strategic Account Executives are key to our company's success.  You'll join a collaborative team that values innovation and is committed to customer excellence.  Occasional travel is required for customer visits and industry events. You'll have access to comprehensive training and a supportive team environment that encourages both professional and personal growth.

Selection Process

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture.  It typically includes initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your consultative selling approach. Throughout the process, we're committed to ensuring mutual fit and providing you with a clear understanding of what success looks like in this role.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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