Full-Time

Senior Technical Writer

C3.ai

C3.ai

1,001-5,000 employees

Leading enterprise AI software provider

AI & Machine Learning
Industrial & Manufacturing
Hardware
Financial Services
Energy
Data & Analytics
Aerospace

$120,000 - $171,000

Equity

Senior

San Carlos, CA, USA

Required Skills
Agile
Communications
Web Development
Requirements
  • Bachelor's degree
  • 6+ years of technical writing experience
  • Comfortable with basic front-end web development languages (HTML, CSS, and JavaScript)
  • Familiar with Python, Jupyter Notebooks preferred
  • Familiar with AI, ML, and NL model concepts
  • Ability to read code and write code examples
  • Familiar with Docs as Code model of documentation (we use Markdown, GitHub, Jenkins)
  • Comfortable in an Agile development environment
  • Strong communication skills
  • Self-motivated, organized, and able to work independently and make independent judgments
Responsibilities
  • Write topics, create technical developer guides, and enhance existing content for our engineers, application developers, data scientist, and data integrator audiences
  • Create gap analysis for your assigned areas, and collaborate with other writers, developers, product managers to improve content
  • Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness
  • Communicate with management and project stakeholders, keeping them informed of project status, including conflicts and resolution plans
  • Collaborate closely with team members, refining standards, procedures, tools, etc. to help the entire organization successfully deliver content at a consistently high standard

C3.ai is building tools to make AI cost-effective. The company focuses on building applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement.

Company Stage

Series F

Total Funding

$228.5M

Headquarters

Redwood City, California

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

10%

2 year growth

40%

Benefits

Education - Lifelong learning is a part of C3 AI. That’s why we will cover the total cost for employees to earn a master’s degree in computer science online. Those who complete the degree get three more big perks—a $25,000 cash bonus, a guaranteed 15% raise and a stock grant.

Relax and recharge - In the United States, C3 AI offers 15 days of paid time off every year. As your tenure with the company grows so does your paid time off! C3 AI also offers 10 paid public holidays around which you can build your vacation leave.

Training - C3 AI holds monthly employee training sessions as well as weekly lunch-and-learns. C3 AI also encourages further education by offering bonuses for the successful completion of select online courses.

Health coverage - C3 AI offers competitive coverage. Our program includes medical, dental, and vision.

401K - C3 AI offers fund options via Charles Schwab for retirement savings.

Equity - Restricted stock units are granted to all full-time C3 AI employees.

Free gym membership - To help keep you at the top of your game, C3 AI offers employees a free gym membership at our state-of-the-art fitness facility.

Catered lunches daily - C3 AI provides a fully stocked snack area and beverage refrigerator that contains everything from energy drinks to sodas and iced tea. Every day C3 AI provides a catered, gourmet lunch so that the team can relax together and share ideas.

Commuter check program - C3 AI offers tax saving commuter benefits program.

Travel assistance - Employees are provided global health insurance while traveling for business

Ping-pong and pool tables - C3 AI has been known to host ping-pong and pool tournaments, allowing you to step away from the monitor. This is the perfect opportunity to enjoy coworkers while hitting a white ball at them.

Friday happy hour - Relax and unwind at the end of the week at C3’s weekly Friday Happy Hour. Enjoy good food, good drinks and great company at our office.

Flexible spending accounts - C3 AI offers both Health Care and Dependent Care Flexible Spending Accounts. Both accounts enable you to pay for essential health and wellness before you pay taxes on it.

Life insurance - C3 AI offers short term / long term disability, life insurance and AD&D insurance.

Additional leave benefits - C3 AI offers paid time off for bereavement and jury leave.

Continental breakfast - It’s the most important meal of the day. C3 AI offers breakfast five days a week, including oatmeal, cereal, fruit, and delicious coffee.