Facility Manager - Hard FM

Health can’t wait.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

Facility Manager — Hard FM

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

• Mission is the Boss: long-term thinking, seeking our mission success above all else.

• Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

   

🏆 How we build excellence — We hire the best people and give them platform to succeed

• Champions of excellence: extremely high standards and talent density.

• Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

• Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously.

   

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

• Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

• Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally.

• Bold & creative contrarians: think differently to achieve greatness, try new approaches.

⚡ How we move fast — We fight complexity and focus on what matters most

• Disciplined in execution: taking decisive actions with focus that compounds success over time.

• Fight for simplicity: only high impact processes, smart frugality.

   

💡 The Missions

Alan has grown to more than 1,000 Alaners, with 600+ hires expected in 2026 alone.

The Workplace team is the engine behind the experience Alaners have every day, and that experience starts with a building that simply works: safe, comfortable, compliant, with air that is good to breathe and doors that open when they should.

As the company scales, our technical footprint grows with it.

Today, technical maintenance at our Paris HQ (Valmy) relies on a part-time factotum and on team members who handle it on top of some other scopes.

We are opening a dedicated, full-time Facility Manager position to give more love to our offices and to anticipate needs. The first focus is the run at Valmy (our HQ), with a strong prevention mindset.

As Alan keeps growing, more real-estate projects are likely (new floors, a possible office move, sites abroad...): we expect you to grow into the technical lead on them.

The role is part of the Workplace team and covers a single contract: Workplace Experience. The position is based in Paris and requires an onsite presence at least 4 days per week.

👀 The profile we're looking for (level range targeted on our level grid: B1-C1)

Specific missions

• Make prevention the heart of the role. Identify the main risk areas (HVAC, water leaks, fire safety, access control). Build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep the safety register up to date.

• Do regular office rounds with the Valmy services team to spot wear and risks (leaks, lighting, HVAC, doors, badge readers, fire safety) before Alaners report them. Turn each finding into an action with an owner and a date.

• Run day-to-day maintenance. Sort and diagnose Alaners' requests and fix small issues directly yourself (e.g. changing a light bulb). Send the rest to the right contractor, and follow each intervention until the work is done and checked on site.

• Be the single technical point of contact for our vendors and our landlord. This covers contracts and SLAs (agreed service levels and intervention times), invoice checks, tenders, and escalation of building-level issues under the lease.

• Own the legal and financial side of FM, with Legal and Finance: regulatory compliance (ERP / labor code safety rules, mandatory checks, audit findings), lease obligations, and the maintenance budget (opex / capex) with monthly cost follow-up and optimization.

• Keep our offices safe, healthy and comfortable for all Alaners, in line with our Healthy Business positioning (air quality, thermal comfort, fire safety, accessibility...).

• Track, improve and document. Create and run a simple dashboard (open requests, intervention times, recurring issues, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write procedures that can be reused for new floors and sites.

• Own Alan's obligations under the Décret tertiaire (energy-reduction law for office buildings over 1,000 m²) at Valmy and future offices, with the landlords.

• Cover the technical needs and follow-up required at the Prévenir medical center hosted at Valmy

• Over time, lead the technical side of our real-estate projects (floor take-overs, office moves, new sites): technical checks of buildings, follow-up of works with architects and project managers, move planning.

• Work daily with cross-functional teams: Legal (compliance, lease), Finance (budget, invoicing, cost optimization), IT (network, access control, room equipment) and Security (office safety policies, crisis reaction).

• Join the on-call rotation (daily Office Management tasks).

Key outcomes by 1 year

• All hard FM contracts are mapped, documented and tracked (scope, SLAs, renewal and exit dates, costs, mandatory checks): no missed regulatory check or expired contract

• A preventive maintenance plan is live at Valmy, and the share of corrective / emergency interventions has measurably decreased

• At least 3 prevention areas identified, each with a specific action plan and clear KPIs

• Regulatory compliance is up to date: safety register complete, periodic checks done on time, audit findings closed

• New fire safety equipment provider selected and onboarded

• Air quality measured on all floors, issues diagnosed and a corrective action plan delivered

• Led at least two vendor reviews or tenders, produced clear findings and took the corresponding decisions autonomously

• An FM dashboard tracks service quality, vendor performance and budget consumption; at least 3 manual or recurring tasks automated

• A replicable FM playbook and a building technical checklist exist, ready to be used for a new floor, an office move or a new site

You may be a great fit if you are:

• A Facility Manager / Technical Manager with 3–6 years of experience on multi-technical (tertiary / office) buildings, in-house at a scale-up or large company

• Coming from an FM service provider or a property manager (site manager, contract manager) and wanting to move in-house and own the client side

• A multi-technical maintenance profile (HVAC, electrical, fire safety) who has grown into vendor management, budget ownership and compliance

• A Workplace manager with an FM scope, or a works / fit-out project manager with solid maintenance and run experience

What we're looking for

• Solid technical understanding of building systems: HVAC, electrical, plumbing, fire safety systems (alarm, extinguishers, emergency lighting), doors and access control

• Knowledge of the French regulatory framework for offices (ERP / labor code safety rules, mandatory periodic checks, safety register, safety commission)

• Proven vendor and contract management: SLAs, penalties, price indexation, tenders, invoice control

• Ability to manage the landlord relationship and understand lease obligations (who pays and does what)

• Electrical habilitation (mandatory, as the role fixes small electrical issues directly)

• Exceptional communication in French (fluent) and professional English

• Attention to detail, strong problem-solving, and the ability to juggle priorities, including urgent incidents, with a calm and constructive attitude when things go wrong (leak, outage, alarm)

• A prevention mindset, autonomy and strong accountability: you spot what can be improved before being asked

• A member-first mindset: you think about the Alaner experience, not the process

• Appetite for digital tools, AI and basic automation to reduce repetitive work (ticketing, maintenance tracking, dashboards), and the ability to document in a way the whole team and AI agents can leverage

Nice to have

• A technical diploma or certification (e.g. BTS / DUT in building maintenance or energy, SSIAP)

• Experience with indoor air quality or energy efficiency projects (sensors, ventilation, Décret tertiaire)

• Experience with a CMMS / GMAO tool, or building one with no-code tools

• Experience leveraging AI to build scalable processes or automate recurring tasks

• Experience in a high-growth tech company or scale-up

• Having followed or led a fit-out, an office move or a new-site opening

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and flexible working hours. Organize your time as you wish.

• Transport. Country-specific commuter benefits.

• Personal growth through coaching: At Alan, coaching isn't just a perk -it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.Learn more about our coaching culture.

• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

• Fair rewards. Generous equity packages complement your base salary.

• Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.

• Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.