IT System Owner, Electronic Laboratory Notebook

IT System Owner, Electronic Laboratory Notebook (ELN)

Location: Hyderabad, India

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world.

We are looking for an IT System Owner, Electronic Laboratory Notebook (ELN) to provide strategic and operational ownership of Lonza's global Electronic Laboratory Notebook landscape, including IDBS E-WorkBook and Revvity Signals Notebook. This role ensures reliable, secure, scalable, and compliant ELN services that support Research & Development and Process Development activities across Lonza's Business Platforms and global sites. As a trusted technology partner, the individual will collaborate closely with Global Business Process Owners, scientific stakeholders, vendors, and IT teams to drive platform performance, support digital laboratory transformation, and contribute to the future ELN strategy and roadmap.

What You'll Get

• A global technology leadership role supporting Lonza's laboratory informatics ecosystem
• The opportunity to drive the strategic evolution of Electronic Laboratory Notebook platforms across multiple business areas
• Direct collaboration with scientific, operational, and technology leaders across the organization
• Exposure to large-scale digital transformation initiatives within Research & Development and Process Development
• The opportunity to influence technology roadmaps, platform standardization, and laboratory digitalization strategies
• Experience working with advanced laboratory informatics solutions, integrations, and data-driven scientific workflows
• A collaborative global environment focused on innovation, continuous improvement, and operational excellence
• Competitive compensation and benefits aligned with role and experience
• Ongoing professional development and exposure to global projects and emerging technologies

What You'll Do

ELN Platform Ownership & Service Management

• Act as one of the IT System Owners for Lonza's global ELN landscape, sharing responsibility for technical availability, service performance, security, compliance, and lifecycle management of IDBS E-WorkBook and Revvity Signals Notebook
• Ensure ELN systems remain reliable, scalable, and fit for business needs across Research & Development and Process Development functions
• Monitor platform performance, coordinate maintenance activities, troubleshoot issues, and implement sustainable enhancements
• Maintain effective configuration, change, release, documentation, and service management processes aligned with enterprise standards
• Serve as the technical escalation point for major incidents and service disruptions, coordinating resolution efforts with internal and external stakeholders

ELN Transformation & Project Delivery

• Play a key role in the global rollout and adoption of Revvity Signals Notebook across Lonza
• Contribute to requirements gathering, solution design, system configuration, integrations, validation, testing, deployment, and operational readiness activities
• Lead assigned workstreams and technical initiatives to ensure successful project execution
• Support transition of new capabilities into steady-state operations while maintaining service quality and user adoption
• Partner with technical specialists and fellow system owners to build cross-platform capability and eliminate platform silos

Compliance, Security & Governance

• Ensure compliance with applicable GxP, data integrity, cybersecurity, access management, and validation requirements
• Apply risk-based controls according to the regulatory classification and operational criticality of each implementation
• Maintain audit readiness and support periodic reviews, inspections, and compliance assessments
• Create, review, and approve system documentation in accordance with applicable policies and procedures
• Drive adherence to enterprise governance standards for laboratory systems and digital platforms

Stakeholder Engagement & Business Partnership

• Partner with Global Business Process Owners, business platforms, and site stakeholders to understand evolving requirements and priorities
• Translate scientific and operational business needs into sustainable technology solutions
• Support business adoption through effective communication, change management, and user engagement
• Collaborate with laboratory informatics teams, enterprise architects, vendors, and service providers to optimize platform value
• Foster strong relationships across global, matrixed teams to drive alignment and successful outcomes

Roadmap, Innovation & Continuous Improvement

• Define and maintain the ELN technology roadmap, including upgrades, integrations, migrations, standardization initiatives, and platform rationalization activities
• Evaluate new technologies and capabilities that enhance laboratory productivity, collaboration, and digital scientific workflows
• Drive continuous improvement initiatives that optimize performance, user experience, and operational efficiency
• Develop recommendations for governance forums and leadership teams regarding future platform direction and investment priorities
• Contribute to broader Laboratory Management Systems and Enterprise Solutions strategies

Vendor & Financial Management

• Manage operational supplier relationships, licensing agreements, renewals, service levels, and support models
• Monitor vendor performance and ensure delivery against contractual commitments
• Provide input into annual budgeting and forecasting activities
• Support lifecycle cost planning, project investment evaluations, capacity planning, and cost optimization initiatives
• Identify opportunities to improve value realization while maintaining system quality and compliance

What We're Looking For

• Bachelor's or Master's degree in Information Technology, Computer Science, Biotechnology, Life Sciences, Engineering, or a related discipline
• 8+ years of experience in IT application ownership, laboratory informatics, scientific systems, enterprise applications, or related technology roles
• Strong experience with application lifecycle management, IT service management, and enterprise system ownership
• Understanding of Electronic Laboratory Notebook platforms, laboratory informatics, and scientific workflows supporting Research & Development or Process Development
• Experience with IDBS E-WorkBook, Revvity Signals Notebook, or comparable laboratory informatics platforms is highly desirable
• Knowledge of system architecture, integrations, security, data flows, and operational support practices
• Experience participating in enterprise software implementations, upgrades, migrations, and digital transformation initiatives
• Strong analytical, troubleshooting, and problem-solving capabilities with the ability to manage operational support and project delivery simultaneously
• Proven ability to collaborate effectively with global stakeholders, vendors, and cross-functional teams in a matrix organization
• Strong communication skills with the ability to engage scientific, technical, operational, and leadership audiences
• Financial awareness and experience supporting budgets, forecasts, vendor management, and investment planning
• Understanding of GxP environments, computerized system validation, regulated change control, and data integrity requirements is highly preferred
• Experience working within highly regulated industries such as life sciences, pharmaceuticals, biotechnology, or healthcare is advantageous
• Business-fluent English required
• Willingness to travel internationally on an occasional basis

Work Model

This is an office-first role. Working together in person supports close, real-time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for up to 20% of your time (one day per week).

What We Offer

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Compensation programs that recognize high performance
• A variety of benefits dependent on role and location
• Opportunities to lead digital laboratory transformation initiatives within a global life sciences organization
• Global exposure and collaboration across Research & Development, Process Development, and Enterprise IT functions
• Professional development through innovative technology programs and strategic business projects

The full list of our global benefits can be found here: Lonza Benefits.

About Lonza

At Lonza, our people are our greatest strength. With more than 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion, and Integrity guide how we work and succeed together.

Everyone's ideas, big or small, have the potential to improve millions of lives. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. Lonza is committed to creating an inclusive environment where everyone can grow, lead, and make a meaningful impact.

Ready to shape the future of life sciences? Apply now.