X

Xcellink Pte

Enterprise ICT operations management provider

Network Engineer L2

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeSingapore

About the Job

Requirements

  • A minimum diploma in Information Technology and fundamental knowledge of networking are required.
  • One year of experience as a Network Engineer L2 is required.
  • Candidates should be able to work rotational shifts: first shift from 10:00 to 22:00 and second shift from 22:00 to 10:00.
  • Candidates should be ready to work primarily at Woodlands Checkpoint.

Responsibilities

  • Monitor and manage network infrastructure and uninterruptible power supply systems to ensure optimal performance and availability.
  • Perform real-time network monitoring and respond promptly to alerts and incidents.
  • Troubleshoot and resolve Level 2 network issues within established service-level agreement timelines.
  • Escalate complex issues to relevant teams or vendors when required.
  • Track, document, and maintain incident records through the ticketing system.
  • Prepare incident reports and support post-incident reviews.
  • Execute scheduled preventive maintenance activities on network and uninterruptible power supply infrastructure.
  • Perform corrective maintenance to restore services and minimize downtime.
  • Coordinate with vendors and internal stakeholders during maintenance activities.
  • Maintain accurate maintenance records and prepare monthly preventive maintenance reports.
  • Provide support for network configuration, implementation, and optimization activities.
  • Execute approved network changes in accordance with change management procedures.
  • Validate and document configuration changes to ensure compliance and operational stability.
  • Assist in network upgrades, migrations, and deployment projects.
  • Prepare and submit monthly service-level agreement performance reports.
  • Generate monthly network performance and availability reports.
  • Produce monthly incident management reports and trend analysis.
  • Maintain up-to-date network documentation, inventory records, and operational procedures.
  • Support and maintain routers, switches, firewalls, intrusion prevention systems, intrusion detection systems, network access control systems, load balancers, wireless infrastructure, media converters, uninterruptible power supply systems, and related network devices and components.

Desired Qualifications

  • A CCNA certification is an advantage.

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
1993

Recently Posted Jobs

Explore more opportunities at Xcellink Pte

See more jobs