RFA

AI-driven MSP for financial IT operations

Senior Network Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeQuezon City, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent level of hands-on experience.
7–10 years of related IT experience in a Cisco environment.
At least 5 years of network engineering experience.
CCNP or equivalent certification.
Experience in Network Design Architect work.
Advanced routing and switching experience.
Ability to travel to client offices and data centers if needed.
Palo Alto experience is required; Fortigate and ASA experience is advantageous.
Strong understanding of routing, WAN/LAN, and transport technologies, including Ethernet, SDWAN, VPN, DMVPN, and MPLS.
Desktop and server troubleshooting skills.
Advanced knowledge of Microsoft Office Suite and Visio.

Responsibilities

Prepare complex network designs for new and existing client site establishments, site relocations, network upgrades, network expansions, and disaster recovery setups, focusing on Cisco for core network requirements.
Assist in designing, building, and configuring global network environments; document data center technologies and train peers in their application.
Implement and maintain logical design models, including L2/L3, spanning tree, VTP, VLANs, and physical cabling; remote VPN software; network control protocols including QoS, PoE, NTP, and DHCP; network management protocols including CDP, FTP, TFTP, and SNMP; and security protocols including SSH, HTTPS, and AAA.
Provide Tier 3 support for network and data communication issues, including private and internet circuits, routing protocols, VPN connectivity, WAN optimization, hardware, and third-party vendor connectivity.
Research networking issues and products, evaluate possible solutions, and apply effective resolutions using appropriate judgment.
Address and prioritize tasks based on urgent and highly sensitive client needs, and manage realistic expectations to ensure client satisfaction.
Configure IPSec VPN tunnels, IP communication, and routing protocols including OSPF, EIGRP, and BGP.
Use knowledge of equipment, production processes, quality control, and other techniques to maximize efficiency.
Perform a mix of business-as-usual and project work and complete timesheets for client billing.
Participate in on-call coverage for one week approximately every 10 weeks and handle escalations from other business units.

Desired Qualifications

Experience in the financial services industry and with a Managed Services Provider (MSP) is preferred.
Hands-on experience with SolarWinds Orion, Kiwi, and Syslog is a plus.

Available shifts:

Sat–Wed, 3 PM – 12 AM PHT

Sat–Wed, 11 PM – 8 AM PHT

Senior Network Engineer

The Senior Network Engineer will interact directly with our high-profile, elite client base ensuring they receive our first-rate service. This position will be responsible for all network and security designs, implementations, and day-to-day support for various client network infrastructures. The Senior Network Engineer will also be an integral part in handling various networking functions including Datacenter, security and firewalling while leveraging their Cisco and Palo Alto expertise.

This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Network Engineer must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP).

RESPONSIBILITIES

Prepare complex network designs for new and existing client site establishments, site relocations, network upgrades, network expansions, and disaster recovery setups with a focus on Cisco for core network requirements
Assist in the design, build and configuration of the Global Network environments, show a strong knowledge of Datacentre technologies and be able to document these and train peers in their application
Implement and maintain logical design models (L2/L3, spanning tree, VTP, VLANs, physical cabling), remote VPN software, network control protocols (QOS, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA)
Provide Tier 3 support for all network and data communication issues including private and internet circuits, routing protocols, VPN connectivity, WAN optimization, hardware, and 3rd party vendor connectivity
Research networking issues and products as required and leverage critical thinking skills to evaluate all possible solutions while using appropriate judgment in applying effective resolutions
Properly address and prioritize tasks based on urgent and highly-sensitive RFA client needs and manage appropriate/realistic expectations to ensure overall client satisfaction
Responsible for configuring IPSec VPN tunnels, IP communication, and routing (OSPF, EIGRP, BGP)
Leverage a strong knowledge of equipment, production processes, quality control, and other techniques for maximizing efficiency
Position is a split of BAU and Project work, time sheets are required to be completed for Client billing purposes.
Candidate will be on call for a week every staff rotation (approx. every 10 weeks) and will handle escalations from other business units.

QUALIFICATIONS

Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent level of hands-on experience.
7-10 years of related IT experience in a Cisco environment.
Must have 5+ years of network engineering experience.
Should have CCNP or equivalent.
Has been involved in Network Design Architect work.
Advanced Routing and Switching Experience.
Must be able to travel to our Client offices and Data Centers if needed.
Palo Alto experience required, Fortigate, ASA an advantage.
Financial services industry and MSP experience is preferred.
Strong understanding of routing, WAN/LAN, and transport technologies (Ethernet, SDWAN, VPN, DMVPN, MPLS).
Excellent desktop and server troubleshooting skills.
Advanced knowledge of Microsoft Office Suite and Visio.
Hands-on experience with Solarwinds Orion and Kiwi, Syslog is a plus.

About the Company

RFA

AI-driven MSP for financial IT operations

RFA is an AI-powered managed services provider for financial services firms. It uses the Titan AI platform to embed automation, monitoring, and analytics directly into IT operations, enabling proactive issue detection and resolution to prevent business disruptions. With 35+ years of experience and a presence in 14 locations, RFA offers managed cybersecurity, compliance, cloud, and end-user services tailored for fast-moving, highly regulated organizations. Unlike vendors that offer AI as a separate add-on, AI is built into every layer of its operations. The company aims to help client teams focus on core business priorities by keeping IT operations secure, compliant, and efficient.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: Not listed

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