Material Handling Team Lead

Description

Team Lead to provide on-site operational leadership supporting federal records operations in Perris, CA. The Team Lead will provide day-to-day oversight of contractor personnel performing high-volume federal records storage, retrieval, refiling, disposition, transfer, scanning, and related records-processing activities. The Team Lead will assign and monitor work, reinforce agency procedures, track productivity and quality, provide employee guidance and training, support records accountability, and help ensure that services are performed safely, accurately, and on schedule. This is a hands-on front-line leadership position well suited to an experienced warehouse, records, logistics, document-processing, or production professional ready to take responsibility for both people and performance.

Responsibilities

• Provide daily on-site leadership and technical oversight to contractor personnel performing Federal Records Center operations.
• Assign daily work and balance personnel across records retrieval, refiling, transfers, disposition, scanning, and other assigned activities based on Government priorities and workload.
• Monitor employee productivity, accuracy, attendance, and work quality and take timely action when performance falls below established requirements.
• Provide hands-on technical guidance, coaching, and training to employees on proper procedures, records-handling requirements, work methods, quality standards, and safe work practices.
• Monitor records-processing activities to ensure proper records accountability, chain of custody, document order, tracking, and handling throughout each assigned workflow.
• Perform in-process quality checks and identify and correct errors before completed work reaches subsequent QC or Government review. The proposed operating approach specifically uses Team Lead spot checks to identify placement and processing errors during execution.
• Track and review daily production information, completed batches, workload status, exceptions, and other operational data needed to support contract performance reporting.
• Identify missing records, discrepancies, unresolved requests, workflow bottlenecks, equipment issues, or other conditions affecting performance and resolve or escalate them through the appropriate management chain.
• Reinforce site-specific safety requirements, proper use of material-handling equipment, security requirements, employee conduct standards, and applicable federal policies and procedures.
• Support implementation of new or revised federal procedures and ensure assigned employees understand changes affecting their work.
• Coordinate with LAC Federal management and federal site personnel regarding daily priorities, workload status, production issues, and operational requirements.
• Help maintain a professional, productive workplace focused on records integrity, accuracy, productivity, safety, accountability, and customer service.

Requirements

• High school diploma or GED/equivalent.
• At least two years of experience in warehouse operations, records management, document processing, logistics, material handling, production, or a comparable high-volume operational environment.
• At least one year of Team Lead, lead-worker, supervisory, or equivalent experience providing day-to-day direction to other employees.
• Demonstrated ability to assign work, communicate priorities, monitor employee performance, and provide coaching or corrective guidance.
• Ability to understand and consistently apply detailed written procedures and quality requirements.
• Ability to maintain accurate production, workload, attendance, and records-tracking information.
• Effective oral and written communication skills and ability to interact professionally with contractor management, employees, and Government personnel.
• Basic computer proficiency, including email and standard Microsoft Office applications.
• Ability to obtain and maintain all required facility access/badging and successfully complete required Government training.
• Ability to work full-time, on-site and meet the physical requirements associated with an active records-storage/warehouse environment.

Preferred Qualifications

• Three or more years of progressively responsible experience in a warehouse, records center, archives, logistics, distribution, scanning, document-processing, or production environment.
• Previous Team Lead, shift lead, crew lead, or supervisory experience in a high-volume operation.
• Experience supporting a federal records-management or document-processing program.
• Experience with federal records retrieval, refiling, disposition, records transfers, shelving, scanning, or inventory activities.
• Familiarity with ARCIS or comparable records, inventory, warehouse, or barcode-tracking systems.
• Experience monitoring production standards, quality metrics, turnaround times, and employee performance.
• Experience performing quality inspections, spot checks, error analysis, or corrective actions.
• Knowledge of warehouse and material-handling safety practices, including safe ladder use, lifting, shelving, and movement of records containers.
• Experience training or coaching employees in documented work procedures.
• Demonstrated reliability and experience working in an environment where accuracy and chain of custody are critical.

Physical Requirements

• Ability to regularly lift, carry, move, and position records boxes and materials weighing up to 50 pounds, with or without reasonable accommodation, as required to support records-storage and warehouse operations.
• Ability to frequently stand, walk, bend, stoop, squat, reach, push, pull, lift, and carry throughout the workday, including working for extended periods on one’s feet while monitoring and supporting warehouse activities.
• Ability to safely climb, descend, and maintain balance on ladders or similar equipment as necessary to inspect, retrieve, or shelve records and oversee work performed in elevated storage areas.
• Ability to move throughout a large records-storage/warehouse facility for extended periods, including traveling between shelving, staging, processing, scanning, and work areas while performing operational and supervisory responsibilities.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.