Delivery Lead

Delivery Lead - Business Unit (all genders)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Context

Valtech is a strategic partner for a top luxury client operating model, operating as a Business Unit (BU) across multiple divisions. Under the new factory-based model, Valtech is accountable for standardized, industrialized delivery across coherent application territories, shifting from a supplier relationship to a strategic delivery partner responsible for transformation, performance, and scale. 

Engineering excellence and AI are the two compounding levers of this model. AI is embedded across the full delivery lifecycle (engineering, agile delivery, quality, run and support), while a consistent engineering and delivery backbone makes performance repeatable across every division. This role leads both: the engineering vision and the multi-division delivery that turn the factory model into measurable outcomes.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role 

You  report to a Client Partner and as an Delivery Lead (all genders), you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring+15 years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus) 

Role Purpose

Own engineering and delivery for the Valtech the client Business Unit, with a strong focus on AI-augmented engineering, across all divisions and application territories. The role sets the technical and delivery standards of the BU, runs production-grade delivery at scale across divisions, and drives the move from experimentation to industrialized capability. It is both a leadership and a hands-on execution role, with authority grounded in expertise, accountability for outcomes, and credibility across the client and Valtech stakeholders. 

Engineering Leadership (AI-First) 

• Define and own the engineering vision, architecture principles, and technical standards across the client BU technology stack (Front/Salesforce, Data & Integration, Back/SAP, POS/Cegid) 
• Make AI-augmented and agentic engineering the default way of working, leveraging Valtech accelerators and the agentic engineering stack 
• Lead the engineering community and define reusable assets, frameworks, and engineering best practices shared cross-divisions 
• Guarantee code quality, security-by-design, and production readiness across all factories 
• Partner with the BU CTO to align the technology roadmap, build-versus-reuse decisions, and innovation priorities 

Multi-Division Delivery 

• Own end-to-end delivery across multiple client divisions and departments, from build and integration projects to run (L2/L3) and support 
• Run delivery against committed SLAs, objectives, and KPIs, with clear bonus/malus accountability where contractually owned 
• Industrialize a standardized delivery model (methods, ceremonies, tooling) applied consistently across all factories 
• Operate a hybrid onshore / nearshore / offshore model (Paris management, India Centers of Excellence), balancing the resource ratio for cost, quality, and proximity 
• Manage capacity, staffing, and ramp-up across concurrent programs while protecting delivery commitments 

AI Transformation & Operational Excellence 

• Drive AI adoption from POC to scalable, measurable production capability across the delivery lifecycle 
• Lead continuous improvement: automation, tooling, GenAI integration, process optimization, and time-to-market gains 
• Track and report measurable outcomes: cycle time, quality, run reliability and incident rates, automation rate, productivity, and cost efficiency 
• Enforce governance, documentation, and ownership standards across all initiatives 

Governance & Performance 

• Represent Valtech engineering and delivery in BU governance forums (BU Committee, Sounding Board, Extended Business Review, BU Alignment Committee) 
• Align the engineering and delivery roadmap with the client Tech COE strategy and cross-divisions priorities 
• Provide structured, conviction-led reporting on KPIs, business value, and strategic progress to the client and Valtech leadership 

Team & Community Leadership 

• Build, lead, and develop the BU engineering and delivery leadership team across onshore and offshore locations 
• Federate a cross-functional AI, engineering, and innovation community across all divisions and territories 
• Develop and retain key skills, maintain a skills matrix, and grow the delivery centers 
• Ensure consistency of practices, standards, and culture across all BU factories 

Your Profile

Hands-on engineering and delivery leader who pairs technical depth with the ability to industrialize at scale. AI-fluent, outcome-driven, and credible with both technologists and executives. Able to influence without formal authority, hold delivery commitments, and operate effectively in complex, multi-stakeholder, multi-division environments. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

• Proven track record leading large-scale engineering and delivery organizations across multiple concurrent programs or business lines 
• Deep, hands-on engineering background with demonstrated leadership of AI / GenAI adoption from POC to production 
• Experience managing distributed, multi-division or cross-division tech delivery against committed SLAs and KPIs 
• Command of modern delivery models: agile at scale, factory or managed-services delivery, and hybrid onshore / nearshore / offshore operations 
• Strong grasp of e-commerce, retail, or omnichannel environments; familiarity with the Salesforce, SAP, data & integration, and POS stack is a plus 
• Comfortable operating at both strategic and hands-on execution levels 
• Fully bilingual French/English (mandatory) 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits

This is a permanent position based in Paris/France.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (3 days at the client’s office) 
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.