Commercial Segment Support Manager 1 - Merchant Services Pricing Leader
About the job
- A bachelor's degree and a minimum of 5 years of related business-line experience, including 1 year of leadership or supervisory experience; alternatively, a combined minimum of 9 years of higher education and/or work experience, including 1 year of leadership or supervisory experience.
- An in-depth understanding of principles in the discipline and basic knowledge of other disciplines.
- Provide strategic direction and manage the planning, development, and implementation of the Merchant Services Pricing Framework and Strategy in support of Commercial Bank and Business Banking.
- Drive portfolio revenue at the Commercial and/or bank-wide level.
- Evaluate, inform, and continually implement Merchant Service Pricing Strategy, aligning department roles and responsibilities and driving adoption across the organization, including New Business Pricing Approval Authority, Annual Pricing Increases, and Exception Pricing review.
- Work with bank partners to understand and influence Merchant Pricing for new and existing customers and support needs based on business objectives.
- Maintain a thorough understanding of Merchant Pricing within Commercial and Business Banking, including key initiatives, major projects, and revenue goals.
- Monitor business and market trends that may affect the business or department through updates from third-party vendors and/or independent analyses.
- Help shape overall Merchant Services strategic direction by creating analyses to further Merchant Services strategies.
- Oversee and ensure proper direction on CPLS strategic priorities and projects.
- Lead the creation and setting of pricing policy or the development and oversight of pricing procedures or controls related to pricing discipline and compliance within overall business processes.
- Perform highly complex analysis and judgment-based review, research, and/or reconciliation.
- Interpret results and present findings to make or influence strategic decisions within the department or division.
- Provide coaching, direction, and leadership to team members to achieve business results.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators, as applicable.
About the company
M&T Bank is a full-service financial institution that offers a wide range of banking solutions for individuals, small businesses, and larger enterprises. Its products include personal and business checking accounts, mortgage assistance programs, loans, deposits, investment products, and mobile banking. The bank serves mainly customers in the Northeastern and Mid-Atlantic United States and emphasizes community engagement and customer-focused service. It generates revenue from interest income, fees, and service charges tied to loans, deposits, and other financial products. The company’s recent merger with United Bank, N.A. expands its footprint and enhances its service offerings. The goal is to provide accessible financial services to communities while growing its market presence and deepening local connections.
Company Size
10,001+
Company Stage
IPO
Headquarters
Buffalo, New York
Founded
1993
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Simplify's Take
What believers are saying
- On July 15, 2026, M&T reported record quarterly EPS of $5.32.
- Average loans rose $3.0 billion in Q2 2026, led by commercial lending and CRE.
- M&T repurchased $465 million of stock in Q2 2026 while CET1 stayed 10.19%.
What critics are saying
- Average deposits fell $0.7 billion in Q2 2026, tightening funding and forcing pricier borrowings.
- Commercial real estate balances reached $24.5 billion; 2027 refinancing stress hits credit costs and earnings.
- A severe CRE downturn forces reserve spikes, buyback cuts, and capital-trapping regulation through 2027.
What makes M&T Bank unique
- M&T Bank’s Q2 2026 balance sheet paired $168.9 billion deposits with $141.4 billion loans.
- Ninety percent of C&I businesses grew quarter-over-quarter in Q2 2026, proving deep relationship banking.
- The People’s United merger expanded M&T’s Northeast-Atlantic branch and deposit footprint after 2022.
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Benefits
- 401(k) Company Match
- 401(k) Retirement Plan
- Flexible Work Hours
- Hybrid Work Options
- Paid Vacation
- Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account