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Phoenix Group

Life insurance group managing heritage books

Technology Solutions Lead - B2B

Software EngineeringConfirmed live in the last 24 hours
Full-timeHybrid

About the Job

Requirements

  • Strong experience providing end-to-end technical leadership for digital products, platforms, or complex technology-enabled change, ideally in adviser, intermediary, partner, or other B2B environments.
  • Broad technical knowledge across modern digital applications, APIs, integration, data, and cloud technologies, with the ability to work effectively across strategic platforms and legacy estates.
  • Experience translating business, product, and customer outcomes into solution options, target designs, technical backlogs, and credible delivery plans involving multiple teams and suppliers.
  • Practical knowledge of modern software engineering and operational practices, including secure development, DevSecOps, CI/CD, automated testing, observability, resilience, and production support.
  • Strong communication, technical judgement, and stakeholder leadership, with the ability to simplify complex issues, challenge constructively, and align business, architecture, engineering, and delivery stakeholders around clear decisions.

Responsibilities

  • Partner with B2B and Retail Intermediated Digital leaders and Product Owners to translate adviser, partner, and commercial outcomes into clear technical options, target designs, and prioritised delivery backlogs.
  • Own the end-to-end technical solution for agreed initiatives across digital experiences, APIs, integration, data, identity, cloud services, core platforms, and third-party technologies, taking designs to buildable detail.
  • Provide technical leadership across squads, platform teams, architects, and suppliers, aligning dependencies, resolving technical ambiguity, and driving complex issues through to clear decisions and outcomes.
  • Shape reusable integration capabilities for advisers, partners, and distribution channels, avoiding unnecessary point solutions and aligning change to the Digital Spine, shared data, and API direction.
  • Work with Product Owners and Delivery Leads to create credible plans, sequence technical work, manage delivery risks, and maintain a clear view of readiness, dependencies, and technical outcomes.
  • Apply and promote modern engineering practices including secure-by-design development, DevSecOps, automated testing, CI/CD, infrastructure as code, observability, and reliable route-to-live controls.
  • Ensure solutions meet non-functional requirements for security, resilience, performance, availability, recoverability, data protection, supportability, and regulatory control.
  • Navigate architecture, security, service, and design governance, recording significant decisions and ensuring exceptions or technical debt have visible owners and proportionate remediation plans.
  • Use evidence to assess solution options and trade-offs across customer and adviser value, delivery feasibility, reuse, whole-life cost, operational risk, and supplier impact.
  • Coach engineers and technical leads, share reusable patterns and learning, and contribute to stronger engineering capability across Digital Engineering and delivery partners.

About the Company

Phoenix Group

Life insurance group managing heritage books

Phoenix Group handles both ongoing and closed life insurance and pensions businesses. Its open brands include SunLife and Standard Life, while its core strength lies in managing heritage (closed) books of business that are no longer open to new customers, providing administration and policy servicing for those portfolios. The company operates offices across the UK and has activities in Dublin and Frankfurt, giving it a broad geographic footprint. Its approach centers on maintaining long-standing policies and ensuring reliable service for customers, with a strong emphasis on being a good employer and community partner. Distinguishing factors include specialized expertise in closed books, scale across multiple markets, and a reputation as a top employer. The main goal is to look after colleagues, customers, and communities while delivering value from both open and heritage life and pension book administration.

Company size
51-200
Company stage
IPO
Headquarters
Abu Dhabi, United Arab Emirates
Founded
1782

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