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Four Seasons

Luxury hotel management with branded residences

Assistant Restaurant Manager - The Merchant Room

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNaples, FL, USANo salary listedIn-person

About the Job

Requirements

  • A college degree, preferably specializing in hotel or restaurant management, or equivalent experience, is required.
  • Two to three years of previous experience in a supervisory or assistant manager position in Food and Beverage is required.
  • Strong leadership and conflict-resolution skills are required.
  • Excellent communication and interpersonal abilities are required.
  • Ability to manage multiple priorities in a fast-paced environment is required.
  • Working knowledge of division operations, Four Seasons cultural and core standards, policies, and standard operating procedures is required.
  • Ability to operate computer equipment and other food and beverage computer systems is required.
  • Ability to read, write, and speak English is required.
  • A flexible schedule and ability to work all shifts, weekends, and holidays are required.

Responsibilities

  • Assist the Restaurant General Manager in selecting, training, evaluating, leading, motivating, and managing all restaurant employees, including supervisors and assistant managers, to ensure adherence to cultural and service standards, and contribute to long-range strategic planning and operational success.
  • Maintain a strong presence in the restaurant, provide team recognition, foster positive guest interactions, and address guest concerns, complaints, or special requests professionally.
  • Ensure the quality and presentation of all food items and ingredients and provide expert knowledge of wine and spirits in a refined dining environment serving breakfast, lunch, and dinner.
  • Collaborate with food and beverage leadership, the Executive Chef, and Sous Chefs to develop menus and curated wine lists, ensuring high product quality at a fair price; attend meetings to promote interdepartmental coordination.
  • Assist in managing labor and operating expenses through scheduling, budgeting, purchasing, inventory control, and cash management.
  • Inspect the restaurant’s physical condition and equipment, and recommend and implement improvements to uphold operational and aesthetic standards.
  • Assist with serving beverages to guests and ensure prompt, professional delivery.
  • Support guest seating and manage guest flow to ensure a welcoming and organized arrival experience.
  • Assist with cleaning and maintaining operational areas to ensure a clean, safe, and inviting environment for guests and team members.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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