Ratings Operations Specialist

About the Role:

Grade Level (for internal use):

08

About the Role  

The Ratings Operations Services team at S&P Global Ratings supports the efficient and accurate delivery of the end-to-end ratings process, working alongside analysts and partners across Commercial, Data, Technology, and Compliance. The team is committed to operational excellence, continuous improvement, and the highest standards of quality and service. This is a hands-on, high-impact operations role that sits at the core of how S&P Global Ratings serves its customers every day. 

What You'll Do 

• Complete key steps of the end-to-end ratings process for low- and medium-complexity transactions independently, maintaining pace and precision to meet customer and business needs 

• Guide analysts and business partners through ratings workflows, supporting the effective adoption of operational improvements and change management initiatives 

• Partner with colleagues across Commercial, Data, Technology, and Compliance teams to resolve day-to-day operational issues and contribute to continuous improvement efforts 

• Apply strong working knowledge of ratings processes, standard operating procedures (SOPs), and operating manuals to ensure quality, consistency, and compliance throughout execution 

• Identify process inefficiencies, contribute to problem-solving discussions, and support operational improvement initiatives that advance team performance and service delivery 

Compensation/Benefits Information S&P Global states that the anticipated base salary range for this position is $47,000 to $53,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. 

What We're Looking For 

Required Skills and Experience 

• An S&P Global employee at this level would typically have 1+ years of relevant experience in operations or a client-facing role. 

• Ability to prioritize, multitask, and deliver high-quality output with pace and precision in a fast-paced, high-pressure environment 

• Strong interpersonal, written, and verbal communication skills with a customer service focus and the ability to guide and influence colleagues and cross-functional stakeholders 

• Self-starting mindset with demonstrated ability to take ownership, work independently and collaboratively, and drive tasks through to completion 

• Bachelor's degree required (see Items to Confirm for field of study clarification) 

• English: Required — Professional working proficiency (able to communicate clearly at work in everyday situations and write professional messages) 

Preferred or Helpful Experience 

• Direct familiarity with ratings workflows, standard operating procedures, or operational standards within a financial services or regulated environment 

• Experience contributing to process improvement initiatives, operational efficiency projects, or change management programs 

Additional Information 

• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. 

• Employees are required to work from the office a minimum of two days per week. 

Right to Work Requirements

This role is limited to persons with an indefinite right to work in the United States.

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI).  S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to[email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)