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TELEXISTENCE

RaaS provider automating retail and logistics

Field Service & Deployment Mechanic

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeNagoya, Aichi, Japan¥4M - ¥8M /yr

About the Job

Requirements

  • Conversational-level Japanese is required.
  • Ability to work shifts, including night shifts, is required.
  • A valid Japanese driver's license is required; an automatic-transmission-restricted license is acceptable.
  • Willingness to relocate nationwide is required.

Responsibilities

  • Lead robot installation, initial setup, and test operations at customer sites.
  • Perform on-site assembly and adjustments, and support logistics robot startups as needed.
  • Provide initial responses to issues during deployment and resolve them quickly in collaboration with engineers.
  • Support preparation and process standardization for new deployment projects.
  • Identify the causes of malfunctions and implement corrective measures.
  • Coordinate with external partners and contractors.
  • Provide feedback to engineers to improve robot quality and maintainability.
  • Develop efficient, repeatable assembly and repair processes.
  • Create manuals and workflows to improve team efficiency.

Desired Qualifications

  • Hands-on mechanic experience in automotive, industrial automation, or robotics.
  • Experience assembling and repairing motors, gearboxes, and other mechanical components.
  • Ability to read and interpret design drawings, circuit diagrams, and blueprints.
  • Experience designing and implementing assembly or repair processes.
  • Teamwork skills and a practical, hands-on approach at the worksite.

About the Company

TELEXISTENCE

RaaS provider automating retail and logistics

TELEXISTENCE designs and operates robots that blend AI with remote control under a robotics-as-a-service model to automate labor tasks in retail and logistics. Its TX SCARA robot restocks beverages by using an AI system called Gordon to detect low stock and perform replenishment, handling up to about 1,000 bottles or cans per day with onboard NVIDIA Jetson edge AI; if the AI isn’t reliable, a human operator can take control remotely via a telepresence/VR interface. The company stands out by combining AI, remote operation, and ongoing RaaS contracts, backed by large funding and partnerships to scale mass production and expand internationally, including collaborations like Astra with Seven-Eleven Japan. TELEXISTENCE’s goal is to reduce labor shortages and boost efficiency by deploying versatile robots at scale across retail and logistics.

Company size
51-200
Company stage
Series B
Total funding
$197.5M
Headquarters
Tokyo, Japan
Founded
2017

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