Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare
Treats pets at home with hospice and end-of-life care
Veterinary Clinic Relationship Specialist
About the job
- At least two years of sales, outreach, or relationship management experience; veterinary industry experience is strongly preferred.
- Strong existing connections within the veterinary community are preferred.
- Must reside within 45 minutes of a major airport; proximity to Philadelphia International Airport is preferred.
- Strong verbal and written communication skills.
- High emotional intelligence and ability to tailor messaging to diverse audiences.
- Strong organizational and time management skills.
- Ability to work independently with limited supervision.
- Proficiency with Microsoft 365, including Word, Excel, PowerPoint, and SharePoint; Google Workspace; and CRM platforms.
- Ability to travel extensively, including occasional evenings and weekends.
- Maintain strict confidentiality of patient, client, and business information.
- Comply with applicable laws, regulations, and company policies.
- Ability to manage dynamic scheduling.
- Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets, approximately 75% of the time.
- Serve as an educational resource on in-home euthanasia, pet hospice and palliative care, quality-of-life consultations, and grief and aftercare support.
- Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships.
- Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events.
- Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels.
- Gather field insights, trends, and feedback to inform marketing and growth strategy.
- Track outreach efforts and results using CRM tools and reporting systems.
- Collaborate with veterinarians and the leadership team to support market expansion.
- Perform additional duties as needed to support organizational growth.
- Veterinary industry experience.
- Strong existing connections within the veterinary community.
- Proximity to Philadelphia International Airport.
About the company
Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare is a veterinary practice supporting pets and families through serious illness and end-of-life decisions. Its veterinarians offer hospice, palliative care, quality-of-life consultations and euthanasia in the home, while care coordinators help families understand services and arrange appointments. The practice also organizes aftercare through cremation and aquamation providers, with memorial options and support for families following a loss. Mobile veterinarians work across US communities and collaborate with referring veterinary clinics to support continuity of care. Founded in 2023, Heartstrings is headquartered in Atlanta, Georgia.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, GA
Founded
2023
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Simplify's Take
What believers are saying
- Overtime eligibility: the overnight care coordinator position is hourly, non-exempt and eligible for overtime pay.
- Continuing education support: the Atlanta veterinarian posting includes a CE allowance and dedicated CE time.
- Retirement contribution: the clinic relationship specialist role offers a 401(k) with a 3% company match.
What critics are saying
- Physical demands: Atlanta mobile veterinarians must lift up to 45 pounds unassisted.
- Overnight coverage: the remote care coordinator role runs from 10 PM to 6 AM.
- Extensive fieldwork: the outreach posting requires up to 75% travel across US markets.
What makes Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare unique
- Defined remote consultation: telehospice appointments typically last 30 minutes by phone or Zoom.
- Vetted aftercare network: cremation and aquamation partners undergo site visits and provider assessments.
- Clinical knowledge sharing: the doctor network continuously discusses medical protocols across the practice.
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