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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For Greater Charlotte and Wake Forest, completion of an accredited Medical Assistant program, qualifying structured military clinical training documented by DD214, or EMT is required.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • For Greater Charlotte and Wake Forest, current American Heart Association Basic Life Support certification and successful completion of Atrium Health’s competency assessment are required.
  • For IL/WI and Floyd & Navicent divisions, Basic Life Support for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, certification from one of the listed medical-assistant credentialing organizations is required; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • No experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficiency with keyboarding, navigating a Windows operating system, email, and exposure to electronic medical record systems.
  • Ability to perform the physical demands of the role, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when frequently exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
  • Perform point-of-care testing according to standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely, following the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, keep equipment and supplies in working order, and ensure areas are appropriately stocked.
  • Provide care appropriate to the ages of patients served by applying knowledge of growth and development across the lifespan, assessing and interpreting information about each patient's status and age-specific needs, and providing care according to departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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