Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Analyst – Global HR Shared Services

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

Possess strong knowledge of human resources processes and the employee lifecycle.
Possess strong knowledge of United States human resources operations.
Have the ability to complete time-bound human resources operations activities.
Have strong knowledge of human resources systems, automation, and ticketing tools.
Have a proven record in United States or United Kingdom operations.
Have flexibility to work in a dynamic and global environment.
Have 1 to 3 years of relevant experience.
Have a good understanding of end-to-end human resources operations concepts.
Be proficient in Microsoft Office, including Excel, Word, and PowerPoint.
Have good typing speed.
Have strong written and verbal communication skills.
Have strong analytical skills.
Be able to adapt quickly.
Have stakeholder management skills.

Responsibilities

Handle new hire, resignation, and data management processes for the EMEA region.
Handle background verifications for the EMEA region.
Handle employee referencing for the EMEA region.
Handle the risk assessment process and reporting for maternity and paternity employees in the United Kingdom.
Manage employee profiles and troubleshoot queries related to login, access roles, and passwords.
Prepare reports such as absence, benefits, pension, anniversary awards, holiday purchase, and Nordic reports.
Process invoices in various currencies and maintain vendor records.
Create process maps, key performance indicator documentation, service-level agreements, and dashboards based on client expectations and internal requirements.
Ensure local and supporting-country compliance requirements are followed.
Participate in internal and external audits.
Suggest process improvements and initiate changes in response to regulatory or technology changes.

Desired Qualifications

A postgraduate qualification in human resources is an added advantage.
Experience supporting United Kingdom operations is an added advantage.

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for experienced candidates for the position of Analyst – Global HR Shared Services to support Global HR Operations.  

Must possess strong knowledge on HR Processes, and Employee Life Cycle 
Incumbent would be responsible for creating process maps and documentation  
Incumbent must possess strong knowledge on US HR Operations.   
Ability to work on time bound HR Operations activities 
Strong knowledge of HR Systems, Automation and Ticketing tool 
Should have proven record in US or UK Operations  
Flexibility to work in Dynamic and Global Environment

How you'll make an impact

Responsibilities:

Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
Handling Background Verifications for EMEA Region.
Handling Employee referencing for EMEA Region.
Handling Risk Assessment process/report for Maternity/Paternity employees for United Kingdom.
Employee profile management: Trouble shoot queries related to login/access roles/passwords.
Working on various Reporting such as Absence, Benefits, Pension, Anniversary Awards, Holiday Purchase, Nordic reports etc.
Invoice Processing for various currencies and Vendor maintenance
Documentation: Process maps, KPI, SLAs and dashboards based on client's expectations and internal requirements.
Compliance: Ensuring local and compliances of supporting countries are adhered.
Participation in internal and external audits.
Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or changes in technology.
Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
Handling Background Verifications for EMEA Region.
Handling Employee referencing for EMEA Region.

About you

Qualifications:

Minimum Required Degree: Bachelors or Masters

Preferred Degree: PG in HR will be an added advantage

Experience: Relevant experience of 1 to 3 years and if supported United Kingdom would an added advantage

Knowledge, Skills And Ability:

Good Understanding of End-to-End HR Operations Concepts 
Good interpersonal skills
MS Office (Excel / Word / PowerPoint) 
Good Typing Speed 
Good Written & Verbal Communication 
Strong Analytical Skills 
Should be able to adapt quickly
Stakeholder Management

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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