Full-Time

Administrative Assistant 2

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Huntsville, AL, USA

In Person

US Citizenship Required

Associate's

Category
Administrative & Executive Assistance (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Microsoft Outlook

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Requirements
  • A high school diploma or equivalent plus 4–5 years of direct related experience.
  • Experience as a receptionist and administrative assistant.
  • Experience with Microsoft 365, including Word, Excel, Outlook, Teams, and PowerPoint.
  • Ability to work reliably, resourcefully, accurately, and independently; anticipate, initiate, and follow through on work requirements.
  • Interpersonal skills and professionalism, discretion and confidentiality, and ability to interact with internal and external customers, employees, and management.
  • Ability to organize and prioritize tasks with minimal supervision, with strong office management and office technology skills.
  • Experience using modern information and communication technology equipment, including telephone exchange, computer, copier, printer, and scanner.
  • Ability to complete a wide range of tasks with minimal supervision.
  • Organizational skills and ability to prioritize work and maximize productivity.
  • U.S. citizenship.
Responsibilities
  • Screen, receive, and accurately register visitors.
  • Assist employees with expense reports; order and manage refreshments and luncheons; order supplies; and use Microsoft Office to produce reports, presentations, and other documents.
  • Greet visitors and employees, answer inquiries, and create a welcoming environment.
  • Answer the telephone, screen calls, take messages, and forward calls.
  • Receive deliveries and sort and distribute incoming mail.
  • Track and order supplies.
  • Use Microsoft Outlook to email and arrange meetings, including conference room scheduling.
  • Assist with the preparation and arrangement of organization-wide meetings, luncheons, and events.
  • Create and maintain Microsoft Office PowerPoint presentations, Word documents, and Excel spreadsheets.
  • Complete Costpoint expense reports for Visa purchases.
  • Perform other administrative duties assigned by the supervisor as business needs arise.
Desired Qualifications
  • An associate degree or higher.
  • Experience developing internal processes and filing systems.
  • Data entry experience.
  • Experience supporting management staff.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement