Key Account Manager

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon. 

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our team within Harman Consumer Lifestyle, based in Norway in the position of: 

Key Account Manager - Norway

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates listening experience.

About the Role:

The Key Account Manager is responsible to drive sales (both sell-in and sell-out) at outlet level in the Nordic market for DSGi Elkjöp Nordic. He/she is responsible for building strong customer relationship with Elkjöp Nordic headquarters and local sales offices throughout the Nordics, as well as for business development, distribution and prospecting in the area. His/her main focus is driving excellence at the point of sale and to execute the objectives coming from the Sales Manager at store level for all segments in the region.

What You Will Do:

• Key Account Management
  • Works the Nordic distribution strategy
  • Optimizes the relationship and business with existing account
  • Identifies and develops new opportunities
  • Understands and convinces customers of the benefits of HARMAN
  • Enters negotiations with the accounts
    
    
• Personal Account Plan Management
  • Aligns strategy with Nordic Head of Sales
  • Builds, redesigns and implements the account plan according to ranging and marketing calendar
  • Prepares negotiations for the DSGi Elkjöp Nordic account and supporting businesses
  • Monitors and reports competitive threats and proposes responses as appropriate
  • Uses account plan as communication tool and endorses individual account plan
  • Translates regional trends into a sales business plan
  • Manages the promotional support for the relevant outlets
    
    
• Sales Development
  • Responsible for business development to key account for DSGi Elkjöp Nordic
  • Development of sell-out oriented marketing activities for the accounts
  • Analyzes sales results and acts accordingly
  • Identifies trends
  • Optimizes Sales value, mix, volume while coping with changing environments
  • Focuses on optimized product mix (push sales/volume/brand)
    
    
• Customer Service
  • Ensures queries are solved effectively balancing service and cost Commercially co-responsible for developing business partnership with account
  • Monitors customer stock and sell-through situation
  • Executes all activities in delivering customer satisfaction
  • Ensure orders are collected
  • Manages the defective returns of the accounts
  • Plans and manages all needed documents and images for product ranging is in place in time
  • Manages HARMAN forecast in accordance with customer plans
    
    
• Other Responsibilities
  • Maximizes, monitors and manages promotion execution
  • Evaluates market developments
  • Monitors and executes assigned projects
  • Reduces sales cost for cost optimization
  • Keeps records of all customer contacts, sales proposals and conversation reports up to date

What You Need to Be Successful:

• At least 5 years of sales or business development experience within the Nordic market
• Experience in the consumer electronics industry or high-tech industry and/or at a relevant customer.
• Fluency in English and Norwegian, both written and spoken, is essential.
• In-depth knowledge of key retail customers in the Nordic region.
• Excellent communication and negotiation skills.
• Understanding of modern sales analytical & stock replenishment tools and proven proficiency in MS Office.

What Will Help You Succeed in This Role:

• Results-oriented mindset with a strong sense of ownership and accountability.
• Ability to make sound business decisions, balance risks, and consider both short and long-term impact.
• Excellent stakeholder management skills and experience working within an international matrix organization.
• Strong communication skills with the ability to influence, negotiate, and build trusted relationships at all levels.
• A continuous improvement mindset with a passion for optimizing processes and identifying new opportunities.
• Adaptability and resilience in a fast-changing business environment.
• Confidence to challenge ideas constructively, demonstrate leadership, and act in the best interest of the business.

Bonus Point If You Have:

• Familiarity with regional regulatory frameworks and market dynamics.
• Strong analytical skills and ability to interpret market data and trends.

What Makes You Eligible:

• Valid driver's license
• Willingness to travel 30% of the time
• Ability to work from a home office and travel regularly to customer sites

What We Offer:

• Flexible work environment with a remote setup.
• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
• Learning and development opportunities through our award-winning HARMAN University programs
• Wellness benefits designed to support your overall well-being
• Tuition reimbursement support
• Access to the HARMAN campus fitness center and cafeteria, where available
• An inclusive and diverse work environment that supports both your professional and personal development

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