Senior Manager, Growth Marketing Automation & AI
Justworks
Senior Manager, Growth Marketing Automation & AI
Justworks
Runs payroll and HR for small businesses
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Justworks is rethinking how we drive growth across the entire prospect and customer journey. Our goal is to build an intelligent, AI-powered growth engine that helps us identify and engage prospective customers, convert demand more effectively, and support customers as their businesses grow.
We're looking for a Senior Manager, Growth Automation & AI to lead the next evolution of our Marketing Operations capabilities.
This role combines deep marketing expertise, a strong understanding of customer growth, and the technical vision to fundamentally change how work gets done. You'll lead a team of hands-on builder-operators responsible for demand operations, lifecycle orchestration, marketing activation, and campaign automation.
You'll be accountable for ensuring Marketing has the systems, execution capabilities, and operational support it needs today while building the AI-powered workflows and intelligent customer journeys that will enable us to scale tomorrow.
Reporting within GTM Effectiveness, this role maintains a formal dotted-line relationship to Marketing leadership, with direct participation in Marketing planning and leadership forums and shared accountability for delivering Marketing's operational priorities.
This is a hands-on leadership role. We're looking for someone who has built and deployed solutions, understands how modern marketing and growth systems work, and knows when to use AI, traditional automation, or human judgment.
You'll work closely with leaders across Marketing, Sales, Product, Customer Success, Analytics, and GTM Engineering to turn business opportunities into scalable capabilities.
Your mission is to build the systems that drive customer acquisition, engagement, and expansion across Justworks.
Build the capabilities that help Justworks recognize customer needs, identify opportunities, and deliver the right experience at the right time.
Own the operational capabilities that allow Marketing to execute effectively and at scale.
Lead the shift from traditional marketing operations toward an intelligent, increasingly automated growth operating model.
Ensure Marketing and GTM teams can understand performance, identify opportunities, and act on what they're learning.
Marketing executes faster and more effectively. Campaigns and lifecycle programs launch reliably, with clearer ownership, improved quality, and less manual effort.
Customer journeys become more intelligent. Prospect and customer signals drive more relevant engagement, better handoffs, and improved progression across acquisition, activation, and expansion.
AI takes on meaningful operational work. Agents and automation replace repetitive tasks, increase capacity, and allow teams to focus on higher-value activities.
Growth operations become more scalable. Reusable capabilities replace one-off processes, reducing complexity and improving the economics of execution.
Marketing and GTM leaders have a trusted partner. Priorities are aligned, delivery is predictable, performance is visible, and new capabilities are developed against shared business outcomes.
The team operates as builders. Technical and marketing expertise come together to continuously improve how Justworks engages prospects and customers.
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Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Justworks runs payroll and HR software for small businesses, combining routine workforce administration with access to group health insurance. Its PEO service co-employs customer workers, taking on specified payroll, tax and benefits responsibilities while customers manage their teams. Businesses also buy payroll software separately, with tools for employee onboarding, timecards, paid time off, contractor and vendor payments, and storing employment documents. The platform connects to accounting software, and customers pay monthly subscriptions priced by employee count and selected plan. Justworks was founded in 2012 and is headquartered in New York City.
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