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Anton Paar

Produces high-precision lab instruments and measurements

Field Service Engineer

Equipment Field ServicePosted on Nov 11
Full-timeRemote in TaiwanNo salary listedRemote

About the Job

Requirements

  • An engineering-related educational background is required.
  • At least two years of hardware support or repair experience is required.
  • At least two years of customer-facing work experience and strong customer service skills are required.
  • Strong technical, analytical and problem-solving abilities are required.
  • Self-motivation and good organizational skills are required.
  • Good English communication skills are required.
  • A valid driver's license is required.

Responsibilities

  • Provide technical customer support, including troubleshooting, repairs, maintenance and training.
  • Coordinate and perform repairs, maintenance and other technical services according to established procedures and standards.
  • Promote and sell service products to customers.
  • Perform pharmaceutical-industry-related (re)qualification work on instruments.
  • Collaborate with cross-functional teams, including sales, application specialists, administration and the headquarters customer service team.
  • Handle customer-support administration accurately in the CRM system, including creating quotations, repair estimates, service reports and service confirmations.
  • Properly manage personal service spare-parts and tool inventory.
  • Complete and maintain the service training certifications required for the assigned product lines.
  • Travel regularly to customer sites across Taiwan, primarily in northern Taiwan, and support central or southern regions when necessary.

Desired Qualifications

  • Experience in the scientific instruments industry is preferred.

About the Company

Anton Paar

Produces high-precision lab instruments and measurements

Anton Paar is a global high‑tech company that designs and manufactures high‑precision laboratory instruments and process measurement technology, along with tailored automation and robotics solutions. Its devices use sensors and software to measure properties such as density, dissolved CO2, rheology, and material characteristics to support research, quality control, and manufacturing. It differs from competitors through a long history of precision engineering, a broad, integrated product portfolio, customized solutions, and a worldwide service network, underpinned by substantial R&D investment. Its goal is to deliver accurate measurement and automation across industries in more than 110 countries, while profits support charitable causes through the Santner Foundation.

Company size
1,001-5,000
Company stage
Grant
Total funding
$260K
Headquarters
Neuchâtel, Switzerland
Founded
1922

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