Field Operations Team Lead

Work Flexibility: Onsite

Shift: Monday – Friday, 9:00 AM – 6:00 PM

On call responsibilities required
 

What you will do-  

As our Field Operations Team Lead, you will provide leadership and expertise for loaner kit/order fulfillment.  Oversee the distribution of products/services for our representatives and customers to include order entry; picking, shipping, tracking, creating driving routes and usage.  Track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization.  Maintain a state of constant audit readiness and assist with preparation for audits.  Implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch’s inventory assets. 

• Meet established metrics for operations (i.e. turns, service levels) 
• Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage 
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations 
• Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries 
• Investigate customer complaints/track service levels and problem solve any discrepancies 
• Utilize processes and tools for scheduling surgeries 
• Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments) 
• Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations 
• Complete other duties as assigned 

What You Need -  

Required:

• A BS/BA degree is needed for the role, however in lieu of a degree 6+ years of equivalent relevant work experience in lieu of degree will be considered.
• Valid Driver’s license with good driving record
• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/participate in rotational on call as needed
• Ability to lift, push, pull and carry up to 50 lbs 

Preferred:

• 1+ years of experience with warehouse/inventory control experience in a demanding, fast-paced environment.
• Prior people leadership is preferred.

$67,600 - $99,100 USD Annual

Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.