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Cone Health

Not-for-profit healthcare network delivering hospital care

Senior Application Analyst - Multiple Teams

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeGreensboro, NC, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree or equivalent experience in a relevant field is required.
  • Five years of experience is required.
  • If applicable, platform-centric certification is required.
  • The incumbent must know HCM, Absence, and Benefits.

Responsibilities

  • Provide expert-level technical application support for complex clinical and/or business applications to improve performance and ensure they meet organizational needs.
  • Analyze and evaluate user needs; implement, optimize, support, and troubleshoot clinical and/or business applications.
  • Provide assistance and guidance to lower-level team members on unusual or complex situations, issues, and subject matters.
  • Collaborate with internal and external technical and end-user groups to ensure applications and third-party systems meet clinical and business needs when building and implementing the system.
  • Serve as a Workday HCM Payroll subject matter expert, providing hands-on support for day-to-day operations and project initiatives, including business process configuration, integrations support, EIBs, testing, and production issue resolution.
  • Consult and analyze end-user department workflows, data collection, report details, and other technical issues related to design and build decisions; perform complex qualitative and quantitative analysis of gathered application requirements; translate business or clinical functionality into system configuration and workflow validations.
  • Examine, understand, and translate business or clinical functionality into system configuration and workflow validations.
  • Plan, prepare, and execute test scripts for application, new release, integration, and user acceptance testing.
  • Document test results, design, change control, system problems, and internal procedures according to departmental standards.
  • Provide technical application support, triage, and troubleshooting for complex applications.
  • Monitor systems for data quality, efficiency, operation, and data integrity, and appropriately escalate issues and problems.
  • Maintain knowledge of new technical concepts and solutions and their application to healthcare.
  • Assist with implementation and support of third-party systems.
  • Provide the experience and knowledge needed to ensure all aspects of the application integrate with other cross-functional applications used by the organization.
  • Assist in leading and managing projects and/or project tasks.
  • Perform other duties as assigned.

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size
5,001-10,000
Company stage
Seed
Total funding
$100K
Headquarters
Greensboro, NC
Founded
1953

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