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H&M

Global fast-fashion retailer of affordable clothing

Visual Merchandiser

MerchandisingConfirmed live in the last 24 hours
Full-timeQuébec City, QC, CanadaNo salary listed

About the Job

Requirements

  • Equivalent experience of 1 to 2 years or more is desired.
  • Must be able to lift more than 20 pounds.
  • Must be able to stand for long periods, bend, stretch, perform repetitive movements, push, pull, and carry items such as mannequins, clothing, bags, and torsos over short distances.
  • Must be able to climb a ladder and use a stepladder.
  • Must be able to work with hand and power tools, including an iron and steamer, and lift loads to set up displays.
  • Must be able to work a flexible schedule, including evenings and weekends.

Responsibilities

  • Create an environment that encourages customers to explore their personal style, support and guide the store team in delivering an inspiring customer experience, drive store sales, and implement visual identity in line with brand values, procedures, and standards.
  • Display clothing on the sales floor and in windows according to the commercial guide; work with the department manager to identify additional commercial opportunities and execute sales-floor moves based on shared decisions and brand guidelines.
  • Stay informed about current fashion trends and share, inspire, and train the store team on seasonal trends, upcoming campaigns, and brand standards.
  • Meet direct customer-service expectations and support the store team in delivering a strong customer experience.
  • Implement visual identity and the commercial guide, ensuring mannequins in windows and in store are styled appropriately.
  • Create a clear visual thread between windows and Zone A using clothing purchase suggestions.
  • Maintain high-quality daily clothing presentation in collaboration with the store team.
  • Maintain clear customer flow through accessory placement and navigation that complies with standards.
  • Launch and maintain all campaigns and commercial activities on time and according to standards.
  • Work with the department manager to monitor store key performance indicators and take actions needed to meet objectives and store budgets.
  • Adapt the store schedule to store needs and budget based on the commercial plan.
  • Complete and monitor the Best Brand portion of the Customer Experience tool to maximize commercial opportunities.
  • Collect samples and execute store moves to create clear stories and wearable purchase suggestions.
  • Complete morning routines for the sales floor and window before the store opens.
  • Ensure the quantity and condition of visual merchandising accessories and marketing materials received, with sustainability in mind.
  • Maintain the organization and safety of the visual room.
  • Keep store visual merchandising materials up to date and share information about seasonal changes with the team.
  • Paint and maintain windows as needed.
  • Help the store team improve customer and in-store work experiences through coaching and development, and work with store management to ensure legal requirements and company policies are followed.
  • Assess and develop the store team's visual merchandising and commercial skills through regular visual merchandising training for the whole team.
  • Maintain an overview, follow up, and provide feedback while the team executes sales-floor moves.
  • Identify potential future visual merchandisers for succession.
  • Ensure communications in windows and on the sales floor comply with local legislation.
  • Follow company standards and local health and safety legislation to ensure the safety of self, colleagues, and customers.
  • Follow safety procedures and routines and administrative processes in all store areas.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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